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Production Arts & Drama Administration Officer (Programmes)

Guildhall School of Music & Drama

Location: London
Salary: £36,900 to £40,850 per annum inclusive of all allowances depending on experience/performance
Hours: Full Time
Contract Type: Permanent
Placed On: 15th August 2025
Closes: 17th September 2025
Job Ref: OOGS9247

We are now recruiting a Production Arts & Drama Officer to join our dynamic Production Arts & Drama Administration Office. This team plays a key role in supporting a diverse body of staff and students, across a wide range of academic and creative activities.

About the Role

Reporting to the Production Arts & Drama Administration Manager (Programmes), you will provide high-quality administrative support to academic staff and students across both departments. This role offers variety, autonomy, and the opportunity to make a real impact in a busy, creative environment.

Key responsibilities include:

  • Supporting academic timetabling and programme administration.
  • Maintaining accurate financial records and managing data with sensitivity and confidentiality.
  • Acting as the first point of contact for general enquiries.
  • Managing programme documentation, final-year promotional materials, and complimentary box office arrangements.
  • Overseeing bookings for travel, events, and hospitality.
  • Leading on the maintenance of databases and key communications platforms.
  • Ensuring smooth coordination of learning materials and financial processes, including procurement and invoicing.

About You

This role is ideal for someone with strong organisational skills, attention to detail, and the ability to work proactively in a fast-paced, collaborative environment.

We are looking for a highly organised and proactive individual with a strong background in customer-focused administration, and a commitment to personal accountability and continuous improvement. You will have exceptional communication and interpersonal skills, with the ability to respond to a wide range of enquiries with professionalism, accuracy, and sensitivity. You will also bring experience from a similar customer-focused environment, where you have handled diverse enquiries, worked to deadlines, and taken ownership of tasks and challenges through to resolution. Previous experience working with a Higher Education or Performing Arts setting, as well as an interest in or appreciation of the performing arts is desirable.

On-Site Requirements and Flexible Working

This role is primarily based on-site, with opportunities for flexible working outside of term time. At the Guildhall School, creativity and collaboration are central to our culture. Within the Production Arts & Drama Administration team, we place high value on the benefits of in-person working, enabling us to observe, connect, and develop through shared learning and professional interaction.

Closing date is 12 noon on 17 September 2025

Interviews to be held on Thursday 2nd and Friday 3rd October 2025.

Please note that we are unable to accept late applications. All applications must include a completed application form. 

To apply online please click the 'Apply' button above.

Alternatively, please contact 020 7332 3978 (24 hr answerphone) quoting reference number OOGS9247.  A minicom service for the hearing impaired is available on 020 7332 3732.

The Guildhall School is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees, workers, and volunteers to share this commitment.

The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation to ensure that everyone has the opportunity to thrive in the work that we do.

We value your feedback on the quality of our adverts. If you have a comment to make about the overall quality of this advert, or its categorisation then please send us your feedback
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