Barista Team Manager

Opportunity Overview 

We are looking for a Barista/Supervisor with a passion for coffee, a warm personality, a great attitude, someone that’s proactive, with an eye for quality, detail, speed, and service, and looking to develop their management skills.

The successful candidate will have excellent customer service and communication skills, a commitment to quality, cleanliness, and hygiene. You will provide the primary Barista service and be responsible for running and managing the small front-of-house team, setting and running shifts, while ensuring smooth customer-focused service.

This is an exciting opportunity to be part of more than a business, café, and coffee shop, it’s an opportunity to develop your skills, make a difference to the local community and influence the lives of students through mentorship, academic support, training, and employability skills.

Key Responsibilities 

• Develop and maintain expert knowledge of coffee and educate the front-of-house team about these coffees
• Consistently making well-crafted, beautifully presented and tasty beverages including coffee (grinding, dialling in, pulling shots, steaming and pouring milk), teas and other beverages
• Lead and motivate the front-of-house team in a high-level of customer service, setting and running shifts, and instilling professionalism and attention to detail in all aspects of service. 
• Responsible for dealing with any complaints that may arise in an effective manner
• Responsible for effective and timely ordering, receipt, safe storage and stock rotation of all commodities used, and performing regular stocktaking

What's in it for you? 

• Competitive salary - and excellent pension scheme
• An impressive 32 days leave - plus bank holidays, additional time off at Christmas and the opportunity to buy even more!
• Our community - there's a real sense of belonging here at Salford. We value diversity, in backgrounds and in experiences.  Our difference makes us stronger, and together we share a passion for improving students' lives
• The Perks! - MySalford, our online employee portal offers a wide range of lifestyle benefits and discounts
• Wellbeing support - all our people are important to us and we have services and facilities dedicated to your mental and physical health, ranging from an Employee Assistance Programme and counselling, to sports and fitness facilities including discounted gym memberships
• Our Peel Park campus is unique with lots of green spaces and great transport links including Salford Crescent train station means we're easy to get to

Job Description

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