IT Service Desk Officer
University of Greater Manchester - IT Service Desk
| Location: | Bolton |
|---|---|
| Salary: | £24,533 to £27,181 per annum |
| Hours: | Full Time |
| Contract Type: | Permanent |
| Placed On: | 21st August 2025 |
|---|---|
| Closes: | 3rd September 2025 |
| Job Ref: | IST-00125 |
Are you a Computing graduate with a passion for technology and a knack for helping people? We're looking for an enthusiastic and customer-focused IT Service Desk Officer to join our dynamic IT support team.
In this front-line role, you'll be the first point of contact for staff and students needing IT support. Based at our contact desk, you will also gain hands-on experience with a wide range of tech across our campuses, while developing your problem-solving skills in a supportive environment.
We are looking for someone with:
- Great communication skills and a friendly, can-do attitude
- Ability to talk through tech problems with users via phone, chat and email
- A curiosity for tech and confidence in learning new systems
- The ability to stay organised and adaptable in a busy service environment
If you're ready to turn your tech knowledge into a meaningful, people-centred role, we’d love to hear from you!
Further Details:
The University of Bolton strives to achieve equality of opportunity
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