Education Support Administrator

Education and Academic Services

Are you passionate about providing exceptional support to students and contributing to their academic journey? The University of Exeter is seeking a dedicated Education Support Administrator to join our dynamic Education Support team.

• Do you enjoy direct contact with people?
• Do you enjoy supporting people with their queries and helping to deliver a brilliant customer experience?
• Do you enjoy providing administrative support?
• Are you fantastic at organising, communicating and making things run smoothly?
• Do you want to work for an excellent employer with some fantastic career and training opportunities?

If so, our Education Support Administrator role in Education and Academic Services could be for you.

Want to get a better idea of what it is like to work at the University? Click here to find out from our current staff.

Position Details

Role: Education Support Administrator

Salary: Starting from £28,031 (pro rata) on Grade D, based on qualifications and experience

Hours: Full and part-time hours considered

Contract: Open-ended or fixed-term opportunities considered

There may be additional opportunities for fixed-term and part-time positions at this grade and appointable applicants may be offered future opportunities if available. Interviews are expected to take place mid-September.

About the Role:

As key members of the Education Support team on one of our Exeter campuses, you'll be part of a dynamic Hub team, contributing to the vibrant learning environment at the University of Exeter. This role offer a unique opportunity to grow as an administration and customer services professional.

Responsibilities:

Provide advice, guidance, and administrative support to students and staff.

Support the delivery of taught programmes across a diverse range of activities from enrolment to graduation, including student record maintenance, supporting assessment delivery and administration and awarding and progression.

Collaborate within a cross-Faculty team to support undergraduate and postgraduate programmes.

About You:

We are looking for committed individuals with:

• Strong desire to build a career in administration and customer services.
• An excellent attention to detail and strong organisational skills.
• Experience working independently and as part of a team.
• Excellent customer service skills.
• Adaptability in a culture of change and growth.

How to Apply:

To be part of our team, click the Apply button and apply online.

These roles form a vital part of our support services, including delivering a face-to-face service for students and staff, as such, role holders will be expected to work from campus for a minimum of two or three days per week, as well as full-time for the first 6 months whilst training is completed.

Please also note that as busy roles with peaks in workload at specific points in the academic cycle, there may be periods in June, September, and October when leave may be restricted.

We can offer you the opportunity to develop your career in administration and customer services.

Please ensure you read the Job Description and Person Specification for full details of this role.

Benefits:

• Competitive starting salary.
• Generous holiday allowances.
• Flexible working options.
• Pension scheme.
• Onsite gym and cycle-to-work scheme.
• 39 days leave per year.
• Discounts at leading retailers.

The University of Exeter is an equal opportunity employer, recognised as a Disability Confident employer and an Athena Swan accredited institution. We welcome applications from underrepresented groups.

Contact:

For further information, contact Dominic Brendell at D.Brendell@exeter.ac.uk.

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