Research IT Officer

This full-time post is available immediately on a permanent basis.

Summary of the role/position

Are you passionate about research technologies and ready to help researchers solve some of the world’s most complex challenges? The University of Exeter is seeking a Research IT Officer to join our Research IT Team on the Penryn Campus in Cornwall. In this role, you will support, enhance, and develop the IT services and infrastructure that underpin our research activities, ensuring they deliver maximum value to our academic community.

You’ll play a key part in maintaining and optimising our systems, driving service development, and improving processes to ensure researchers can achieve exceptional outcomes. This is an exciting opportunity to work in a dynamic environment at the forefront of digital research support.

Key Responsibilities

As a Research IT Officer, your responsibilities will include:

• Research support: Provide technical input for research proposals and grants and offer tailored IT solutions to meet specific project requirements.
• Specialist systems & applications: Support, install, and administer non-standard or bespoke research software, hardware, storage, and networks not covered by the standard IT service catalogue.
• Technical integration & development: Assist with programming, scripting, data collection, and integrating new or legacy technologies in line with IT standards.
• Training & engagement: Deliver training for researchers, and coordinate with the wider Research IT community across the University and partners.
• Advisory & compliance: Offer expert advice on procurement, system security, patching, and ensuring compliance with legal, technical, and research-specific requirements.

The Ideal Candidate

We’re looking for someone who has:

• Experience supporting and administering research IT systems, including troubleshooting, performance monitoring, and ensuring reliability in a Linux and/or Windows environment.
• A proactive and innovative approach to service improvement, with a focus on efficiency, automation, and enhancing the researcher experience.
• The ability to engage effectively with academics and researchers, understanding their needs and helping translate research goals into effective technical solutions.
• An understanding of processes related to resource usage, reporting, and cost recovery in a research context.
• A collaborative mindset, excellent communication skills, and a commitment to working as part of a supportive, service-focused team.

Please ensure you read the Job Description and Person Specification on our website for full details of this role. 

We will be reviewing applications as they come in, so please don’t hesitate in applying, as we reserve the right to close this vacancy early if we receive sufficient applications.

Are you convinced, but don't find you 100 percent fit the profile? Feel free to send us your application anyway! We look forward to growing with you!                                                      

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