Student Connect Adviser (Welsh Essential)

The Student Connect Team are looking for a fluent Welsh speaker to join the Team.

The applicant must be fluent in the Welsh language and have an enthusiastic, friendly manner and want to provide great Customer service to students needing assistance via Student Connect.  This role will require helping Students via the phone, emails and direct contact working on the Student Connect Reception desk located in the Centre for Student Life.  

The role, which is to provide friendly, approachable, and professional support working as part of the Student Connect Team, helping Students by directing enquiries to our colleagues right across the University.  This is a fantastic opportunity to make a difference to the Student Community of Cardiff University and highlighting all the services that are on offer for Students. 

The post is full time (35 hours per week) and open ended.  

Standard working pattern – Monday to Friday

Salary: £25,249 - £26,093 per annum (Grade 3)

Cardiff University offers many excellent benefits, including 32 days annual leave (plus bank holidays), pro rata for part time staff, local pension scheme, a cycle to work scheme and other travel initiatives, annual increments up the pay scale, and more. It is an exciting and vibrant place to work, with many different challenges and is a proud Living Wage supporter.

Date advert posted: Thursday, 18 September 2025

Closing date: Sunday, 5 October 2025

Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds who have the ambition to create a University which seeks to fulfil our social, cultural and economic obligation to Cardiff, Wales, and the world.  In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.

Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.

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