Library Services Coordinator

Company description:

We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.

Job description:

The Role

Newcastle University Library is a multiple-award winning service. We are the only University Library in the UK to have received the Charter Mark five times and now hold the Customer Services Excellence award which replaced it. This award illustrates our dedication to delivering a friendly, professional and efficient service to all our customers and putting them at the heart of everything we do. To find out more about us, please click here.

This will be a place-based role in a busy vibrant campus. You will play a key role in ensuring the delivery of high-quality frontline customer focused services across the Library's extensive opening hours. We are looking for people who can co-ordinate and supervise colleagues as well as take responsibility for the secure operation of our Library services across all library sites.

There are two part-time posts available. Both will require some bank holiday working, and the hours for each post are expected to be as follows:

Post 1 (24 hpw)
Thursday 4 pm - Midnight
Friday 4 pm - Midnight
Saturday 4 pm - Midnight
(Midnight finishes will move forward to 10 pm during some University vacation periods)

Post 2 (24 hpw)
Wednesday 4 pm - Midnight
Thursday 4 pm - Midnight
Friday 4 pm - Midnight
(Midnight finishes will move forward to 10 pm during some University vacation periods)

To apply, please upload an up-to-date CV and a letter of application (no more than one page) which outlines your fit for this role and any relevant experience to the key accountabilities listed below. Please note, you are only required to complete the mandatory application fields.

In your letter of application, please indicate which post(s) you wish to be considered for.

Any queries, please contact Anne Middleton at Anne.Middleton@newcastle.ac.uk. 

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