Change Manager

The Role and the Department

The Student Journey Futures (SJF) Programme, jointly led by Computing and Information Services (CIS) and Student and Academic Services Directorate (SASD), is delivering a multi-million pound programme of change.

This role will be a 2-year fixed term role on one of the universities key strategic projects. This role will
report into the SJF Programme Director but will work in a matrix management structure with close links into our Strategy Delivery Unit for alignment to our Change and Project Delivery approaches. The Strategy Delivery Unit is focussed on changing the way Durham University thinks about and delivers change, primarily focusing on the co-ordination and professional delivery of the University strategy.

The post holder will work with the following teams:

• Student Recruitment & Admissions,
• Widening Participation,
• Academic and Quality Services,
• Student Finance,
• Student Records and support to academics,
• Teaching and administrative services across the organisation that underpin the day-to-day activities of the whole organisation.

We are looking for a highly motivated individual, with outstanding interpersonal skills and a focus on successful implementation of change. The post holder will be expected to take responsibility for the provision of change management expertise within the SJF Programme. Post holders’ activity will include diagnosing stakeholders needs, providing guidance / promoting best practice approach to change, influencing stakeholders to get buy-in, agreeing a tailored approach to the project, application of change management tools in collaboration with change teams and overall support to change activity.

You will need to develop quickly an in-depth knowledge and understanding of the University’s structure and processes. You should be able to work collaboratively with members of staff at all levels throughout the University, providing support as well as pro-actively engaging with individuals and groups.

Further information about the role and the responsibilities is at the bottom of this job description.

Advert information