Systems Engineer (Senior IT Advisor) (1.0FTE)

Contract: Full time/ Open ended

Closing Date: Two week closing date

Glasgow Caledonian – the largest and leading modern university in Scotland - is a vibrant, values-led university with campuses in the heart of Glasgow and London. With a strong commitment to high quality education and research which supports the communities we serve, we have strong partnerships with employers to ensure our students get the careers they dream of and deserve.

Named UK Modern University of the Year for Graduate Jobs in the latest Daily Mail University Guide, and the top-ranked UK modern university in the Times and Sunday Times Guide 2026, we are a UK top 40 university according to these highly regarded guides. We are the only Scottish university with EcoCampus Platinum accreditation and were ranked first in Scotland for sustainability in the most recent People and Planet league table (2024).

With a wide range of professionally accredited courses and links with over 300 industry partners, we are the top university in Scotland for students in employment and/or further study within 15 months of graduating at 92% - with 78% of graduates in highly skilled occupations (HESA 2025). We are Scotland’s leading provider of Graduate Apprenticeships. We are committed to widening participation, helping more people from diverse backgrounds into university. Our modern campuses support nearly 23,000 students from 119 countries.

Our research is addressing many of today’s biggest global challenges. We are unsurpassed by any other Scottish modern university for the level of research (72%) considered to be world leading or internationally excellent, and our health research is surpassed only by King’s College London for outstanding impact (REF2021).

Guided by our values – integrity, responsibility, creativity and confidence - we transform the lives of the people and communities we serve.

We are currently seeking a Systems Engineer (Senior IT Advisor) who will join the Infrastructure Data Centre team to play a key role in supporting our data centre related services including Active directory, single sign on, data storage, O365/Entra ID, Physical & virtual servers and storage. 

We are currently planning to implement a more cloud-focussed approach to our infrastructure, so experience of workload and service migrations would be beneficial.

The role holder will contribute to an effective and professional IT service, by supporting the function of the team, sharing knowledge and expertise; and providing line management where appropriate.  Experience in data centre hardware troubleshooting and maintenance, including replacement of equipment and power supplies is essential along with experience in leading and contributing to projects as a technical lead with excellent analytical skills and attention to detail.

Essential experience required for this role including specific systems is listed within the Role Profile which can be found here: https://www.gcu.ac.uk/jobs/jobs

The successful candidate should hold a degree or recognised IT/Information qualification and/or equivalent relevant experience.  Working as a Systems Engineer (Senior IT Advisor), the role holder will have the ability to understand and interpret user requirements and provide appropriate advice and guidance. Furthermore, they should also have the ability to organise, prioritise and manage multiple activities at any one time, delivering effectively in a busy environment.

Ideally, the successful candidate would have experience of ITIL processes and knowledge of ITSM/ I.T. project management.

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