Assistant Applications & Development Consultant

FTE: 1.0 FTE (working 37 hours per week)

Salary: UH7 £38,784 pa to £46,049 pa by annual increments on achieving designated skills and experience

Annual Leave: 30 days plus standard holidays and an additional 4 days, including the closure of the University between Christmas and New Year

Location: MacLaurin Building, Bishops Square, Hatfield  

We have an exciting opportunity available within the University of Hertfordshire’s IT Operations Department within Library and Computing Services for an Assistant Applications and Development Consultant with the right skills and experience in configuring and supporting Enterprise Business systems. 

Main duties and responsibilities

Main duties involve second line support of the University’s Enterprise Business applications resolving ‘Business as Usual’ technical queries across the University, as well as undertaking upgrades and changes to user computing environments.

Responsibilities will include planning, configuration, testing, and support of a wide variety of Enterprise applications and software solutions to meet University 24/7 service requirements, in-line with security arrangements including access to other systems and services.

Skill and experience required

You will have proven practical expertise and experience at an appropriate level of responsibility in configuration of software solutions and business applications. Experience of translating business requirements into a technical design considering the underpinning data management would be an advantage.

An understanding of SQL, fault investigation and resolution, data manipulation, awareness or experience in Microsoft Office 365 Power Platform would be an advantage.

You will have good communication skills. You will be self-motivated, have a high standard of customer care, ability to work on your own initiative and be able to work effectively in a team.

Qualifications required

You will be educated with a minimum of a degree (or equivalent level 6 qualification) or equivalent proven experience. A qualification in computing at professional level or equivalent proven experience.

Disclosure and Barring Service

Our commitment to the University’s Safeguarding Policy requires that the recruitment of staff in this area, will require the minimum of a Basic DBS Check. In the course of our work and University-led activities, there may be external contractual obligations where a further Enhanced Check is required. DBS checks may require renewal in line with policy.

Overseas applicants and UK applicants who have lived abroad

Successful applicants who have lived outside the UK, for 12 months or more (whether continuously or in total), in the last 10 years, will be required to produce a ‘Certificate of Good Character/Conduct’ from each of those countries. 

Please view the job description and person specification for a full list of the duties and essential criteria. Please attach a personal statement showing clearly how your skills and experience match the Person Specification.

Internal applicants – please ensure you apply via your employee self-service portal.

We regret that we are unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work or demonstrate access to UK Right to Work before an offer is made.

Contact Details/Informal Enquiries:

Tony Crook - User Computing & Applications Manager, 07738 754056, t.crook@herts.ac.uk

Closing Date: 16 October 2025

Interview Date:  To be confirmed

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