Student Life Specialist

Who we are

Now rated a top three modern University in London, we provide an engaging portfolio of apprenticeships, short courses, undergraduate and postgraduate degrees. We also have an excellent research profile and were jointly recognised as the best modern university in the country for research, and the highest-ranked modern university in London in REF2021.

The Role

We are recruiting to the role of Student Life Specialist to join our Nest Team. In this varied role, our Student Life Specialists will help to deliver an excellent enquiry management and support service for our students, resolving issues on the spot and signposting to other services for specialised technical support. Student Life Specialists are the first point of contact for all student queries, working across campus at our hub sites and online.
You’ll be proactive, engaging and no issue will be too large to too small for you to get to grips with. You’ll be the first person that our new students, students in a crisis, or students who need a helping hand meet. You’ll champion the interests of students and embody the values of working at Roehampton. The goal is to ensure that any student enquiry is resolved on the spot, and if not, that you will develop a clear plan of how a resolution will be reached with the student
The successful candidate will have skills and experience in customer service, teamwork, and problem solving.

Further information can be found on the job description. If you would like to apply for this excellent opportunity, please click on ‘apply now’ or visit working at Roehampton. If you have any specific questions on the role, please contact Dan Jenkins at d.jenkins@roehampton.ac.uk.

We are London’s Campus University, based on a beautiful 54-acre parkland campus. This short video will give you a taste of life at our wonderful campus and its excellent facilities.

The University is committed to promoting diversity and equality of opportunity and aims to create a culture and environment where students and staff are treated fairly. The University is an equal opportunities and ‘disability confident’ employer.
Professional Services/Support staff up to Grade RU6 have access to the Local Government Pension Scheme; and on RU7 and above, have access to the University’s Retirement Savings Group Pension Plan, a defined contribution scheme, provided by Royal London. Our full range of benefits are available here.

The closing date for completed applications is: 15 October 2025

It is expected that interviews will be held on 24 October 2025

You are encouraged to apply promptly, as we reserve the right to close the role and interview before the dates stated above.

Visa Sponsorship is not available for this role. Candidates who apply for this role must already hold the legal right to work in the UK.

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