Sports Facilities Supervisor

About the opportunity:

The Sports Facility Supervisor is responsible for ensuring the safe, efficient, and effective daily operation of the Centre for Sport facilities. This includes overseeing Centre Assistants and supervising customer activities during assigned shifts. The role is pivotal in upholding Health & Safety standards, fostering team development, and delivering a consistently high-quality experience for all users of the facilities.

Key responsibilities include:

• Ensuring the smooth delivery and coordination of facility usage and scheduled activity programmes.
• Line managing Centre Assistants, providing guidance and support to maintain operational excellence.
• Acting as deputy to the Operations Manager, contributing to the management of all UWE Bristol Sport Facilities, including the Centre for Sport, Wallscourt Farm Gym, and Hillside Gardens.
• Supporting the implementation of standard operating procedures and ensuring full compliance with health and safety regulations.

Must have experience of team supervision, motivation and coaching with the ability to communicate effectively with a range of people including University staff, students and members of the public.

The role will encompass a fixed 4 week rota pattern – 2 days of which will be as Duty Officer (18.5hrs) the remaining hours will be administrative based, distributed throughout the week.

Wk1 – Duty Officer : Mon 07:00 – 17:00, Tue 07:00 – 15:30) Wed/Thu – Admin

Wk2 – Wed/Thu Admin, Duty Officer Fri 07:00 - 13:00 Sat 08:30 – 21:00

Wk3 – Duty Officer : Tue 14:30 – 23:00 Fri 13:00 – 23:00 Wed/Thu – Admin

Wk4 – Duty Officer : Mon/Tue 13:15 – 22:30 Wed/Thu - Admin

About you: 

Are you a natural leader with the ability to motivate, support and encourage others to achieve both individual and team goals. Value respect, fairness, equality, and openness, and foster an inclusive working environment. Are you organised, results-driven, and able to prioritise effectively, even under pressure. Enjoy delivering outstanding customer service and thrive in a collaborative, team-oriented setting with strong communication at its heart.

Special Conditions

• Willingness to work flexible shifts, including evenings, weekends, and bank holidays.
• The role requires regular physical activity, including lifting and setting up sports equipment.

Where is this role based?

This post is based at our lively Frenchay campus where we have invested in the latest facilities and resources to give both our staff and students access to everything they need to succeed.

Why UWE Bristol?

We are one of the largest providers of Higher Education in the South West with 36,000 students and 4,200 staff from right across the globe. In addition to progressive pay rates, we offer a wide range of employee benefits.

Add your individuality to ours

UWE Bristol recognises the power of a truly diverse university community.

We particularly encourage applications from global majority candidates and as a Disability Confident employer we welcome applications from those who identify as having a disability.

Further information

If you would like an informal discussion about this opportunity, please contact Helen Wickham on 0117 3282949 or email: helen3.wickham@use.ac.uk

This is a full-time, permanent post, working 37 hours per week.

UWE Bristol is a campus-based University, therefore campus based for all of your time.

This post requires enhanced DBS clearance.

The University has a legal responsibility to ensure that all employees are eligible to work in the UK. You will therefore be required to provide evidence of this right, please refer to the Home Office Right to Work Checklist for information on which documents are acceptable.

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