Technical Specialist (Networking)

Fixed term for 2 years

Full time – 37 hours per week – Management (Senior Leader & CMDA)

The Role

To provide specialist advice and support for the delivery of work based learning, apprenticeship and employer liaison at the University and in the work place, ensuring support for the development and implementation of relevant progress review systems and processes.

To work collaboratively to deliver and develop a multidisciplinary, inclusive and responsive service, to ensure a positive student/ employer experience, responding effectively to student diversity.

The Department

Delivering the University’s Transforming Lives strategy requires us to provide a greater focus on our relationships with businesses and employers, and to improve coordination of the University’s identification and response to opportunities.

D&P is Sheffield Hallam’s new gateway for business engagement, responsible for triaging enquiries, identifying potential new customers and managing relationships to support businesses to understand their challenges and introduce them to relevant solutions and products, in turn creating new opportunities for staff and students.

D&P enables Sheffield Hallam to be a truly creative and constructive partner, enhancing economic growth, educational health and the quality of life in our region by providing: 

• Employability and enterprise opportunities for students and graduates
• High-level skills solutions, problem solving and innovation opportunities for employers through a strong understanding of our products, people and performance
• A focal point for the University’s input to the regional economic and skills development agenda
• Operational support and ‘incubation’ for new types of delivery

The key features of D&P are:

• More strategic engagement across the region in terms of economic and skills development
• A clear gateway, ensuring that businesses, employers, and regional policy makers have a single point of contact within the University
• Utilisation of a CRM system and a team that can lead on relationship development with contacts, triaging enquiries and requirements to relevant leads across the University
• Bringing together product and service delivery teams to allow for clearer strategic alignment of objectives and opportunities, as well as easier cross-sharing of relationships
• Ensuring that students benefit from the breadth of employer relationships and that the offer around student and graduate employability is more holistic and diverse
• A commitment to gathering feedback, growing product uptake and increasing opportunities for staff, including cross-selling between our product types.

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