Catering & Hospitality Supervisor

Salary on appointment will be £24,685 per annum (pro rata), with an annual increment up to £26,093 per annum (pro rata).

Enjoy working in the hospitality industry but value a work/life balance? 

University of East Anglia’s Catering services are seeking a self-motivated Supervisor to support our weekend outlet operations, supervising the front of house teams, and providing support to kitchen areas where required.  

Currently opening for students, staff and public over the weekends, UEA Catering offers a variety of options for hungry customers from brunch in Ziggy’s or a full lunch meal in Sportscafe, to a quick coffee in Unio, and a counter-service menu in the Modern Life Cafe.

Is this role for me? 

You’ll need to be a quick-thinking problem solver with a strong knowledge of catering operations. You will be organised and calm in your approach to operational dilemmas, and able to provide your very best support to staff and customer service throughout the day. 

You will communicate with and motivate front line staff; help to improve sales; offer exceptional customer service; maintain high standards; comply with all food safety requirements; and promote new initiatives.  

You will need experience in a catering customer facing role; be an excellent team player; possess good IT skills; and be able to communicate successfully with a variety of staff and customers. Some experience in shift management is ideal however full training will be given.

You will be required to work Saturdays and Sundays, predominantly day shifts, with the potential or opportunity to work other days as the business deems it necessary.

A full UK driving licence is essential (reasonable adjustments will be considered in line with the Equality Act 2010). 

This part-time (0.4 FTE, 14 ½ hours per week) role is available immediately on an indefinite basis.

What are the benefits of working for UEA?

• 34 days annual leave including an allowance for Bank Holidays and University Customary days.
• Family and Work-life balance policies including considerable maternity, paternity, shared parental leave and adoption leave.
• Generous pension scheme with life cover for dependants, plus incapacity cover.
• Health and Wellbeing: discounted access to Sportspark facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, Wellbeing Ambassador network, on-campus medical centre including NHS Dentist, Occupational Health and a 24/7 Employee Assistance Programme.
• Campus Facilities: Sportspark, library, nursery, supermarket, post office, bars and catering outlets.
• Exclusive shopping discounts to help cut the cost of household bills, childcare salary sacrifice scheme, Cycle to Work scheme and public transport discounts.
• Personal Development: unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team.

If you meet all the essential requirements of the person specification, including a love of working in the service industry it would be great to hear from you.

Closing date: 22 October 2025

The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.

For further information, including the Job Description and Person Specification, please see the attached Candidate Brochure.

For an informal discussion about the post please contact Catering and Hospitality Operations Manager, via abbie.downes@uea.ac.uk.