Senior Enquiries Adviser
University of Sheffield - Student & Academic Services
| Location: | Sheffield |
|---|---|
| Salary: | £27,319 to £31,236 |
| Hours: | Full Time |
| Contract Type: | Permanent |
| Placed On: | 17th October 2025 |
|---|---|
| Closes: | 13th November 2025 |
| Job Ref: | 1725 |
Job description:
As part of the Student Enquiries Team, you’ll play a vital role in supervising and supporting a service that handles a wide range of queries from over 35,000 students and alumni. You’ll lead by example, motivating a team of Enquiry Advisors while ensuring a professional, efficient, and welcoming service at our busy on campus Student Services Information Desk (SSiD).
A priority for us is to represent the diversity of our student body within our teams, and we are keen to receive applicants with diverse lived experiences.
Even if your past experience doesn't match perfectly with this role's criteria, we are genuinely keen to hear from you and learn how you believe your skills and experience are transferable and relevant to this role.
We are a Disability Confident Employer. If you have a disability and meet the essential criteria for this job you will be invited to take part in the next stage of the selection process.
More details can be found on our benefits page: sheffield.ac.uk/jobs/benefits (opens in a new window).
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