School Operations Administrator

Background and Context

“We have a real window of opportunity to build and grow the University, and to realise our ambitions of academic excellence across the board.

We have weathered the financial challenges and are ready to move forward with optimism.”

Vice-Chancellor, January 2023

The University of Hull has adopted a new professional service delivery model following extensive consultation with stakeholders from across the University. A key element of the new service delivery model is the resourcing of academic Schools to provide support at a local level but also alignment at both faculty and functional levels.

Additionally, Faculty resourcing provides a critical interface into functional areas (Finance for example) through business partners and communities of practice that serve to support and reinforce a single professional service culture for the University. Driving continuous improvement through consistency of policy, process, practice and systems utilization will be a critical enabler of success.

It is an exciting time to be at the University of Hull as we build our One Team culture, drive service improvement and support our students and staff achieve their personal goals and aspirations.

Specific Duties and Responsibilities of the post

• Support Health and Safety and facilities procedures working closely with the Faculty Operations Manager.
• Support the core administration processes and procedures relating to the School with tasks such as purchasing, expense processing, hospitality requests, travel bookings etc).
• Supporting the distribution of information across the School including updating the SharePoint site and producing ebulletins.
• Be the main point of contact for operational support for academic staff;
• Maintain effective and positive professional relationships with central University HR, Finance, and Infrastructure services teams, to ensure a cohesive and University-wide approach to operational delivery, supporting an excellent staff experience;
• Responsibility for all resource related administration (updating MyHR, collation of sickness absence details, fit notes etc), abiding with GDPR compliance at all times;
• Working closely with the Faculty Operations Manager to ensure continued optimal efficiency and effectiveness of the service is provided and reviewed regularly;
• Service School level committees and forums.
• Support the planning and delivery of School and Faculty events
• Collating and analysing data to inform faculty responses to University and external requests for information, including subject access requests and FOI requests.
• Develop procedural documents that map out standard processes for internal reference. Support academic staff with effective signposting to key policies and procedures;
• Ensure support for PhD students undertaking teaching ensuring provision of appropriate resources.
• Provide support as needed for events such as Clearing, Open and Offer Holder Days, Registration and Graduation ceremonies for the wider faculty as required;

If you'd like to have an informal conversation about the post, please contact Christine Hill Christine.Hill@hull.ac.uk

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