Timetabling Officer

FTE: 1 FTE (working 37 hours a week)

Salary: UH6 £33,002 pa to £38,784 pa by annual increments on achieving designated skills and experience

Annual Leave: 25 days plus standard public holidays and an additional 4 days including the closure of our offices between Christmas & New Year

Location: Hatfield

We are looking to recruit a Timetabling Officer with strong communication and team working skills, a dedication to providing outstanding customer service and proficient IT abilities.

Main Duties

As a Timetabling Officer with our Teaching Accommodation Service, your primary focus will be on managing and coordinating timetabling processes. This involves ensuring the implementation of agreed timetabling principles, establishing productive relationships with key contacts, and delivering timely and accurate timetables for students and staff.

You will participate in the review of business processes, producing valuable data and reports to inform decision making. Your role will involve promoting good practice, aligning with the university's strategic plan, and ensuring cost-effective resource utilisation.

Collaborating with colleagues in various areas, you will ensure all teaching and learning spaces are operational and fit for purpose, updating the timetabling system as necessary. You will also contribute to the efficient use of space to improve the student experience and support the University growth.

Skills and Experience

Exceptional organisational skills are essential for successfully coordinating various parts of the timetabling process. This includes the ability to prioritise tasks, working independently as well as part of a team, and being solution focused.

Effective communication skills are crucial for establishing and maintaining positive relationships with key stakeholders, including school contacts, professional services, and senior managers. Collaborating seamlessly with colleagues and providing clear guidance to users in the form of training, user guides, and support is integral to the role.

Technical proficiency in utilising various databases and systems is a key requirement. The Timetabling Officer should be adept at efficiently navigating systems (training on University systems will be provided) to ensure an end-to-end timetabling process and effective venue accommodation allocation. Additionally, strong analytical skills are essential for monitoring data, conducting analyses, and producing reports to contribute to the continuous improvement of business processes.

Flexibility and adaptability are valuable attributes, given the varied demands of the role, especially during peak periods, such as the start of the academic year. Overall, a keen attention to detail, problem-solving capabilities, and a commitment to maintaining high service standards contribute to success in this integral role within the Teaching Accommodation Service.

Qualifications

Degree (or equivalent qualification) or proven relevant work experience.

Please view the job description and person specification for a full list of the duties and essential criteria. Please ensure that you provide enough detail on the application form to demonstrate how your skills and experience match the Person Specification.

Internal applicants – please ensure you apply via your employee self-service portal.

We regret that we are unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work, or demonstrate access to UK Right to Work, before an offer is made.

Contact Details/Informal Enquiries: Sarah Moir-Gilgallon, Timetabling Team Leader, s.moir@herts.ac.uk

Closing Date: 03 November 2025

Interview Date: W/C 24 November 2025

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