Quality Officer

This role operates on a hybrid working arrangement that will require 1 days travel into our Coventry head office per week.

This may fluctuate in line with business requirements. 

Our working model arrangements are a non-contractual benefit so please note that an Arden work location is added to our employment contracts.

About Arden University:

We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.

Quality and Registry Team

The Quality Administrator will sit within our Quality and Registry team is the Universities administration hub for our students. It is responsible for a wide range of functions, from governance through to student administration, marking and assessment. The team are also responsible for processing all results and grades for the student’s and produce all certificates that are awarded at the graduation ceremony.

About the Role:

You will support quality assurance and enhancement processes for academic programme monitoring and external examining, ensuring effective implementation and continuous improvement of academic standards and the student experience. 

You will also work closely with external examiners, academic and professional services staff, and the Student Association, providing advice on relevant regulations, policies, and procedures.

About You:

We are looking for a highly organised and proactive Quality Officer with the following experience:

Essential requirements:

• Degree qualified in relevant subject/relevant formal training, plus some hands-on experience in a similar or related role(s).
• Proven planning and organising skills with ability to manage high workload and meet strict deadlines
• Proven ability to communicate with a wide range of internal and external stakeholders with varying seniority
• Experience of using and interpreting regulations, policies and procedures

Why Arden:

At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Some employees benefit are:

• 30 days holiday + bank holidays on-top, and even a Christmas closure!
• A generous Aviva pension plan, company contributions starting from 7%
• SimplyHealth plan option & Private Medical Insurance coverage (applies to certain job roles)
• Study any Arden course for free, with a discount for all family and friends
• Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education

Our Values:

Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.

Closing Date: Monday 10 November

We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.

To apply, please click the 'Apply' button above.

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