MSc Programme Administrator

About the role:

We are currently recruiting for MSc Programme Administrator, based within the Education Office, in the Department of Mathematics.

This is an exciting opportunity to join a professional, hard-working team, who support MSc students in all aspects of their degree programme. You will be working to a high-volume workload, and responsible for assisting with the coordination of an effective and efficient service to the MSc students, academic staff and departmental leads, ensuring the smooth day-to-day running of the programmes throughout the academic year. You will be expected to focus on supporting the team’s objectives and be proactive in improving processes and procedures to enhance the student experience.

The Msc Programme Administrator must have strong organisational and communication skills and be customer service orientated. You will be comfortable balancing multiple deadlines and prioritising effectively. You will have a commitment to providing high quality support and smooth operational delivery of the programme. You will also have the ability to work under pressure, working both independently and within a team. You should have experience working with various IT systems and large amounts of data, as well as excellent attention to detail and organisational skills. Previous experience of working in higher education is desirable.

What you would be doing:

Key responsibilities include,

• Administration of the admissions process for the Departments MSc programmes.
• Administration of the MSc research projects.
• Assist the MSc Programme Coordinator (Online Provision) with the administration of the online programme, MLDS.
• Working with other MSc Programme Administrator(s), responsible for supporting the effective and efficient delivery of Mathematics MSc programmes.
• Administrate In-Person Module Tests, as and when they are scheduled.
• Work with the MSc Programme Directors ensuring that all procedures are completed.
• Provide a pivotal role in the administrative support to the Statistics Section.
• Require to work flexibly in order to meet demanding service delivery and customer service requirements and to ensure an excellent student experience in the department.

What we are looking for:

• Experience of teaching and learning support administration, in higher education or similar academic environment.
• Excellent IT skills: MS Office packages particularly Excel, Outlook, OneDrive and Power Platforms are essential. knowledge Virtual Learning Environments and Student Record systems would also be desirable.
• Ability to work within a team, taking the initiative to deal with unforeseen problems and circumstances.
• Excellent organisational skills and ability to plan ahead, set priorities and work to deadlines.
• Excellent communication and interpersonal skills, with students and staff.

What we can offer you:

• The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.

• Benefit from a sector-leading salary and remuneration package (including 41 days’ annual leave and generous pension schemes).
• Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
• Interest-free season ticket loan schemes for travel.
• Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.

Further Information

This is a full-time- open ended post

Hybrid (minimum of 3 days per week in person).

If you require any further details about the role, please contact: Rula Murtada r.murtada@imperial.ac.uk

Advert information