Facilities Support Assistant (3 positions)

Location: Estates Services, Across University of Oxford sites

Join our Facilities Team as a Mobile Facilities Support Assistant!

We are looking for three Mobile Facilities Support Assistants at the University of Oxford to join our Facilities Management (FM) Team. You will play a key part in ensuring that our buildings are safe, clean, and welcoming for everyone who studies, teaches, and works here.

Contract: Full-time (36.5 hours per week), Permanent. This role operates on a seven-day rotational shift pattern.

About Us

Spanning the historic streets of the "city of dreaming spires," the University of Oxford has been ranked the world’s leading university for nine consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. 

You will be part of the University’s Facilities Management team – the engine behind our world-class spaces. From maintaining smooth operations to creating exceptional visitor experiences, the team plays a vital role in enabling research, teaching, and engagement. You will work across different sites like the Schwarzman Building, a flagship interdisciplinary hub and one of the most exciting new spaces on campus. 

What We Offer

Working at the University of Oxford offers several exclusive benefits, such as:

• 38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.
• One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.
• An excellent contributory pension scheme.
• Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
• Access to a vibrant community through our social, cultural, and sports clubs.

About the Role

You will support the delivery of essential services contributing directly to the high standards expected at the University of Oxford.

You will carry out general building tasks, assist with minor repairs, undertake safety checks, and help prepare rooms for meetings and lectures. The role also includes supporting security operations, monitoring the presentation of facilities, and liaising with staff, students, and visitors to provide outstanding customer service.

This is a varied and rewarding position for someone who enjoys practical work, problem-solving, and interacting with people. You will receive full training, including manual handling, first aid, and building system training, and will be provided with a uniform. Occasional evening or weekend work may be required to meet operational needs, with opportunities for overtime.

About You

You’ll bring a professional, approachable manner with proven front-line customer service skills, strong organisation and team support abilities.

You will also need basic IT proficiency with a willingness to learn new systems, a proactive and adaptable mindset with practical DIY skills, plus excellent attention to detail, reliability, and discretion.

You will also need to be flexible as the shift patterns could change.

Application Process

To apply, please upload:

• A covering letter/supporting statement
• Your CV
• The details of two referees

The closing date for applications is 12 noon on Thursday 27 November 2025.

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