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Receptionist and Student Support Assistant

Loughborough University - School of Science

Location: Loughborough University, Loughborough, Hybrid/On-site
Salary: £24,794 to £26,230 per annum. Subject to annual pay award.
Hours: Part Time
Contract Type: Permanent
Placed On: 1st December 2025
Closes: 11th December 2025
Job Ref: REQ251050

This position is open-ended, part-time 32.50 hours per week and term-time only (which across the year equates to 0.52 FTE). Regular hours will be Monday to Friday. We may ask you to work the occasional Saturday to help with events such as open/welcome days.

We are looking for a new Receptionist and Student Support Assistant for the School of Science.  The successful candidate will join the team working across our two School of Science Administration Hubs which are the main service points for all Mathematics, Physics, Computer Science, Chemistry, Natural Science and Foundation students and the Maths Learning and Support Centre (MLSC).

The role holder will work from three hubs and will be the first point of contact for students and visitors in-person or contacting us by telephone or email.  The role also includes completing general administrative duties which support our student programme administration.  We will provide comprehensive training and are dedicated to developing our staff which makes this is an excellent opportunity for those who wish to start a career in university administration.

The successful candidate will have excellent interpersonal and communication skills, with experience of Microsoft Office, and an ability to undertake routine office duties.  They will be happy to work as part of a team in a busy office environment.

Informal enquiries should be made to Colin Holmes by email on C.Holmes@lboro.ac.ukor Evi Katopodi by email on E.Katopodi@lboro.ac.uk.

If this role sounds of interest, we’d love to hear from you. For more information please see the full job description and person specification.

If you feel you have the necessary experience and skills, we would love to hear from you and encourage you to make an application.  In return, we offer you a great place to work, with friendly co-workers and a generous employment package including: 

Our Benefits
At Loughborough, our benefits are designed to support your life inside and outside of work, helping you to thrive and feel valued as part of our community. Examples of our benefits include:

Time off - generous holiday allowance, including 14 university closure days and bank holidays, with the option to buy extra through our holiday purchase scheme.

Where you work – access to a range of fantastic facilities with plenty of green space across our 523-acre East Midlands campus, plus an exciting community at our London campus on the Queen Elizabeth Olympic Park.

Financial wellbeing – competitive pay, two excellent pension schemes, and everyday savings opportunities.

Support for you and those close to you - through our range of life event leave policies as well as access to an on-site nursery at our East Midlands campus, flexible and hybrid working options.

Health and wellbeing – discounted gym memberships and access to world-class sporting facilities, including physiotherapy, plus healthcare offers such as eyesight testing and wellbeing support.

Travel and sustainability - access to our electric vehicle and cycle-to-work schemes, as well as a variety of travel offers to support sustainable commuting.

Discover more about the full range of rewards and benefits at Loughborough University.

The closing date for receipt of applications is 11th December 2025.

We expect to hold in-person interviews on Wednesday, 17th December 2025 and encourage applicants to make themselves as available as possible. 

For guidance on how to write your applications to best demonstrate your skills to the recruiting team please see https://www.lboro.ac.uk/schools/science/about/the-workplace/applyforaprofessionalservicesrole/.

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