Student Systems and Data Analyst

Location: Stirling Campus

The Post

The University is embarking on an exciting transformation of our student systems infrastructure over the next two years and during the project we are committed to maintaining our business-as-usual activities and require additional resources to continue to deliver the service.

This fixed term role will provide support for the ongoing statutory development, operation and maintenance of the Tribal SITS product, working in partnership with the stakeholders and subject experts to provide effective technical solutions across all system users. This fixed term post is part of Academic Registry and sits within the Student Systems and Data area of the team which is responsible for ongoing maintenance and continued enhancement of the University’s student and curriculum systems and the management of module evaluation and statutory data sharing and reporting, including student returns to HESA.

There are two Student Systems and Data Analyst posts in the team and both contribute across the range of activity of the student systems and data area, particularly managing activity in respect to the maintenance in our core student and curriculum systems which support the operational administrative teams with business processes across the student lifecycle from application to graduation.

This post takes a leading role working alongside the other team members under direction form the Student Systems Manager in managing the system infrastructure and data quality to support the student lifecycle, and operates in collaboration with other areas of Student Academic and Corporate Services, and with colleagues from other service areas in order to support a streamlined approach.

This post is based at our Stirling Campus with weekly attendance and hybrid arrangements.

Description of Duties

• Conduct systems and business analysis and provide business process support to software upgrades and new functionality implementation, plan, co-ordinate and schedule BAU testing and sign off in line with software release schedules, issue resolutions and liaising with the IT product development team on further resolution from UAT testing to live system
• Provide system infrastructure support to business areas and troubleshoot complex systems and data errors across the suite of student systems. Which includes:
  • Amendments to SRL configurations
  • Creation or amendments of SRL’s, Vistas, workflows and batch processes
  • Creation and Amendment of operational reports
  • Implementation of new and revised functionality
  • Troubleshoot system integration errors
  • Data imports 

Essential Criteria

• Educated to degree level or equivalent or extensive employment experience across a range of roles with increasing levels of responsibility
• Demonstrable experience of utilising a range of complex IT systems to an advanced level, including knowledge of activities such as system security, data cleansing, system auditing and control procedures and advanced Excel
• Experience of Tribal SITS or a student record system

For further information, including a full description of duties, essential criteria and details on how to apply, please see Vacancy details | University of Stirling

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