Student Wellbeing Advisor

Location: South Kensington & White City Campuses – on site only

About the role:

The Department of Bioengineering at Imperial College is one of the leading bioengineering departments worldwide with an extensive offering of undergraduate, masters and research degree programmes. The student experience we provide is a substantial contributor to the success of our department and we further strengthen the existing provision by addressing the wellbeing and mental health challenges that students face. The Student Wellbeing Advisor role enables us to enhance and develop wellbeing advice and support within the department for our students.

What you would be doing:

You will provide wellbeing support to undergraduate and postgraduate students, working flexibly depending on individual students’ needs. This might include conversations about mental health, relationships, sexuality, finance, neurodiversity, accommodation, family issues, bereavement and trauma. SWAs listen, support, advise, signpost to College/external services and can liaise with appropriate staff as needed. 

The aim is to provide a safe, confidential, collaborative space for students to discuss whatever is on their mind. This might be a single conversation, short term support or more regular, ongoing appointments depending on the situation.

You will also lead training for Personal Tutors and other colleagues in wellbeing awareness and act as the Departmental Disability Officer, working with the College Disability Advisory Service to organise and facilitate specific recommendations for students.

What we are looking for:

You will have a relevant qualification as well as experience of working in a further or higher education environment with a focus on student mentoring and support in a professional context. You will also need to have experience of working within relevant professional protocols and policies, including safeguarding, data protection and confidentiality.

Experience of providing counselling support to students and providing staff training would be considered an advantage, as would accreditation from a recognised professional body in the fields of mental health, wellbeing and/or counselling.

What we can offer you:

• The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
• Benefit from a sector-leading salary and remuneration package (including 41 days’ annual leave and generous pension schemes).
• Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
• Interest-free season ticket loan schemes for travel.
• Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.

Further Information

This role is full-time and open-ended (permanent) and you will be expected to work across both our South Kensington and White City campuses.

Work pattern/Hybrid working

Hybrid working may be considered for this role on the following basis:

You will be expected to be able to work on campus for 100% of the time during the following periods as a minimum to support critical activity for this role:

Start of new academic year: September to mid-October

Spring assessment period: Start to mid-January

Main assessment period: April to mid-June

Resit assessments: Mid-end of August

Mark release windows related to assessment periods outlined.

Outside of these periods, we expect a norm of 60% (or more) of your time onsite with the remaining time spent working from home.

This is a full-time post (35 hours per week).

If you require any further details about the role, please contact: Mrs Bhavna Patel (Resources & Staffing Manager) b.patel@imperial.ac.uk for more information.

Please note that job descriptions are not exhaustive, and you may be asked to take on additional duties that align with the key responsibilities mentioned above.

If you experience any technical issues while applying online, please don't hesitate to email us at support.jobs@imperial.ac.uk. We're here to help.

About Imperial

Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.

Join us and be part of something bigger. From global health to climate change, AI to business leadership, we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.

As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.

This is your chance to help shape the future. We hope you’ll join us at Imperial.

Our culture

We work towards equality of opportunity, eliminating discrimination and creating an inclusive working environment. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. You can read more about our commitment on our webpages.

Our values are at the heart of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity and innovation.