Patient Administrator

The role

The role involves the management of student patient appointments , including bookings along with reminder calls of appointments pending and the management of the patient waiting list.

What will you be doing?

• Be responsible for the patient appointment ‘lifecycle’, from registering referrals on the patient administration system, to booking appointments , carrying out reminder calls and managing the student patient waiting list following local booking rules and procedure
• Be the first point of contact for patients, students nurses, clinical and other administrative staff in relation to the coordination of clinics, management of waiting lists and booking patients.

You should apply if

• You are a well organised, enthusiastic individual with excellent communication skills
• You are adaptable and able to deliver high quality, efficient and effective clinical administrative support
• You have strong computer skills, email communications, Microsoft packages ( full training will be given on the specific systems )

Additional information

Contract type: Open-ended

Work pattern: Full time

Grade: D

Salary: £24,685 - £26,093 per annum – pro-rata

School/Unit: Dental School

Shift pattern: 35 hours per week

This advert will close at 23:59 UK time on 05/01/2026

For any informal queries please contact Lucy Cheverton (Deputy Dental Clinical Service Manager) : lucy.cheverton@bristol.ac.uk

Our strategy and mission

We recently launched our strategy to 2030 tying together our mission, vision and values.

The University of Bristol aims to be a place where everyone feels able to be themselves and do their best in an inclusive working environment where all colleagues can thrive and reach their full potential. We want to attract, develop, and retain individuals with different experiences, backgrounds and perspectives – particularly people of colour, LGBT+ and disabled people - because diversity of people and ideas remains integral to our excellence as a global civic institution.

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