Information Centre Advisor

The opportunity

London College of Communication (LCC) is seeking a customer focused, personable and highly organised individual to provide a fully functional reception and support service for the College’s Information Centre. 

As the Information Centre Advisor, you will act as the first point of contact in providing front-line assistance and comprehensive support to external visitors, current students, and academic, technical, professional, and administrative staff. The role is busy and varied and your excellent organisational skills will be key as you assist in the planning and delivery of events, managing diaries and hospitality requests, training ambassadors and supporting evening and weekend events.

You will also plan and lead tours of the College for prospective students and new staff and will work closely with the Information Centre Manager on strategic developments and projects.

This role also involves you taking responsibility for maintaining and developing the Centre’s visual content, so knowledge of the Adobe CC suite (Acrobat, Illustrator, Photoshop, InDesign) and visual design and communication skills (layout, colour theory, typography, photography) would be desirable.

About you

The successful candidate will possess experience of working in a frontline, customer focused role gained in a HE / FE environment. Knowledge of Salesforce CRM and of assisting in the support and delivery of events is also required.

If you are committed to providing excellent customer service and can use your strong interpersonal skills to develop highly effective working relationships and a positive culture of collaboration, we would love to hear from you.

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

For further details and to apply please click the apply button.

Closing date: 19^th January 2026, 17:00.

If you have any queries about this role or need any reasonable adjustments for your application, please contact Lesley Wilkins, Senior Resourcing Adviser, lcc.jobs@lcc.arts.ac.uk

If you have any general questions or have accessibility needs, please contact lcc.jobs@lcc.arts.ac.uk

UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

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