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Process Improvement Support Officer (Maternity Cover)

University of Liverpool - Strategic Change

Location: Liverpool
Salary: £33,951 to £38,784 per annum
Hours: Full Time
Contract Type: Fixed-Term/Contract
Placed On: 7th January 2026
Closes: 18th January 2026
Job Ref: 104373

Strategic Change is working in partnership with Senior Leaders to deliver a number of projects and programmes in support of Liverpool 2031 and other strategic priorities and has an exciting opportunity to recruit a Process Improvement Support Officer on a 12-month fixed term maternity cover. 

You will work as part the Business Improvement Team, closely collaborating with Process Improvement Analysts and Business Analysts, as well as the Business Improvement Manager.  

You will support the delivery of process improvement activity and reviews relating to the Strategic Change Portfolio of programmes and projects, helping to realise operational efficiencies and embed a culture of continuous improvement.

You will be adaptable and self-motivated with a proven track record of identifying opportunities to improve ways of working and supporting colleagues to be able to work more effectively.

We are looking for someone with excellent interpersonal skills who is confident working with stakeholders across all levels of the organisation and has experience of planning and facilitating workshops and focus groups. You will take pride in maintaining professional integrity and have a positive attitude to change and the opportunities presented by exploring new ways of working.

This position is to cover a period of maternity leave, expected to be from March 2026 until l February 2027.

Commitment to Diversity

The University of Liverpool is committed to enhancing workforce diversity. We actively seek to attract, develop, and retain colleagues with diverse backgrounds and perspectives. We welcome applications from all genders/gender identities, Black, Asian, or Minority Ethnic backgrounds, individuals living with a disability, and members of the LGBTQIA+ community.

Closing Date: 18 January 2016 23:30

For full details and to apply online, please click on the apply button above.

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