Senior IT Service Asset Manager

The Role and the Department

The Computing and Information Services (CIS) has an annual operational budget in excess of £12m, multi-million pound programmes of change within year, and approximately 185 staff. The Senior Leadership Team report directly to the Chief Information Officer (CIO) with the following portfolios: Strategy and Change; Operations; Information Systems, and Cyber Security. CIS work with departments across the university to provide academic, teaching and administrative services that underpin the day-to-day activities of the whole organisation. Details of the Digital Strategy and ongoing work can be found at

CIS is a friendly, but demanding department, where much is expected and can be achieved by competent, self-motivated individuals who work well in teams. The department works in a hybrid capacity depending on the job role and individual personal requirements with its physical base at Boldon House – Durham University.

This role has responsibility for IT Asset Management, specifically, the post holder will:

• Maintain and develop IT asset management processes, tracking IT assets accordingly.
• Manage the lifecycle of software assets from planning, requests, procurement, approval, deployment, operation/licences and retirement.
• Oversee the University's software licence management processes and procedures.
• Maintain accurate records of IT assets and their renewals; including overseeing hardware asset management policy working with End User Compute and Platforms.
• Maintain software standards and a University-wide software catalogue.
• Maintain a forward outlook of the software budget.

Further information about the role and the responsibilities is at the bottom of this job description.

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