Accounts Receivable Assistant

We are looking for someone to join our Accounts Receivable Team within the Finance Department, based at our Farnham Campus.

This role would suit someone with previous credit control or customer service experience who enjoys working with people. You will communicate with students by email and telephone about their financial obligations to the University, often supporting students from a wide range of nationalities where English may not be their first language. Clear, patient, and professional communication is essential.

The team handles a high volume of enquiries, so you will need to respond promptly and accurately while maintaining a helpful and professional approach. You will analyse and investigate student and customer accounts using the University’s finance system (Unit4 Business World) and the student records system. In addition, you will work closely with internal teams and external contacts to ensure queries are resolved efficiently and to a high standard.

You will also prepare refunds and BACS payments, making attention to detail a key part of the role.

You will be comfortable using computer-based accounting systems and Microsoft Office, particularly Excel. GCSEs (or equivalent) at grade C or above in Maths and English are required.

This is a great opportunity to join a supportive team and play an important role in the University’s day-to-day financial operations.

For an informal conversation regarding the role please contact:

Lauren Bennett, AR/AP Team Leader at lauren.bennett@uca.ac.uk and 01252 892643.

The University for the Creative Arts (UCA) aims to be a welcoming and inclusive University that is truly representative of all sections of society. We particularly encourage applications from people from minoritised ethnic groups and people with disabilities who are currently under-represented within the University.

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