Campus Safety Officer

Do you enjoy supporting people, solving problems, and making a positive difference every day?

Are you calm under pressure, approachable, and motivated by helping others feel safe and supported?

An exciting opportunity has arisen to join our Campus Safety Team at the University of Surrey. This is a rewarding, people-focused role at the heart of our vibrant university community, supporting students, staff, and visitors 24 hours a day.

About the role

As a Campus Safety Officer, you will be one of the friendly and reassuring faces of the University. From helping a student who has locked themselves out, to providing calm support during incidents or emergencies, your presence will make a real difference.

This role is ideal for someone who enjoys variety, teamwork, and meaningful work. No two days are the same, and you will be fully supported with comprehensive training and ongoing development.

Working pattern:

This role operates on a 4 on, 4 off shift pattern, supporting our 24/7 service:

2-day shifts followed by 2-night shifts per cycle.

Excellent work-life balance with regular rest days built in.

Key responsibilities:

• Providing a visible, friendly and supportive presence across campus
• Supporting the safety, security and wellbeing of students, staff and visitors
• Responding calmly and professionally to incidents and emergencies
• Offering advice, reassurance and practical assistance when needed
• Working closely with colleagues and other university teams
• Recording incidents accurately and maintaining confidentiality

What we’re looking for

We welcome applications from people of all backgrounds and experiences. You do not need previous security experience – we are interested in your people skills, judgement, empathy and ability to remain calm.

You may be particularly suited if you:

• Are approachable, caring and confident communicating with others
• Can make sound decisions and handle sensitive situations with discretion
• Enjoy working as part of a supportive team
• Are organised, reliable and adaptable

Full training will be provided, including safeguarding, conflict management and emergency response.

What’s in it for you?

We believe Surrey is a fantastic place to work, and we are committed to creating an inclusive, supportive and flexible working environment. Alongside our beautiful campus and strong sense of community, we offer:

• Market-leading pension scheme
• 28 days annual leave
• Salary sacrifice benefits, including subsidised rail travel, cycle to work scheme and on-site childcare
• Student discount eligibility
• Access to world-class facilities at discounted rates
• On-site parking
• Comprehensive training and development opportunities

Our commitment to inclusion

The University of Surrey is committed to creating a diverse and inclusive community where everyone feels valued and supported. We actively encourage applications from

women and individuals from under-represented groups, including Black, Asian and minority ethnic communities and people with disabilities.

An enhanced DBS check will be required for this role (at offer stage).

Advert information