HDA Programme Administration Coordinator

Do you have experience working in a busy customer facing environment? Are you highly organised with the ability to prioritise? If so, this role could be perfect for you.

The HDA Programme Administration Coordinator provides support in the areas of student programme administration to all higher degree apprenticeship (HDA) programmes. Working closely with the HDA Programme Officer, colleagues in Global & Lifelong Learning (GLL), and other services colleagues, the role holder ensures the smooth running of all HDA programme procedures to support an excellent student experience.

 As a HDA Programme Administration Coordinator you will:

• Ensure apprentice records, programmes databases and student data systems, are accurate and up to date in line with University policy and GDPR requirements
• Operationalise the annual timetable process for academic staff and apprentices, in order to facilitate the smooth running of the HDA programmes and modules
• Manage the assessment and examination processes of the HDA programmes, ensuring that all university and divisional policies are applied consistently
• Take a proactive role in developing and enhancing the administrative processes in line with changes to systems, ways of working and codes of practices, to ensure that the HDA programmes run smoothly.

To be successful in this role you will have/be:

• Educated to A Level or equivalent 
• Experience of using spreadsheets and databases on a regular basis
• Experience of using and managing data in line with GDPR and handling sensitive matters with discretion
• Excellent oral and written communication skills including the ability to communicate clearly and accurately with a wide range of people.

As a member of our team, you can expect a friendly, open and collaborative working environment and support in your development and wellbeing. You'll enjoy a range of great staff benefits including:

• Hybrid working options allowing a flexible blend of office and home working (to be agreed in line with business needs)
• 43 days' leave per year (personal leave, bank holidays and additional days allocated for the Christmas period, pro rata for part-time staff)
• Excellent pension scheme with generous employer contributions
• Corporate employee-funded healthcare plan, in partnership with Benenden Health

For more information about what you can look forward to if you join us, visit our dedicated webpage: Working at Kent

Please see the links below to view the full job description and to apply for this post. For further information regarding the application process, please contact peopleserviceshr@kent.ac.uk quoting reference number CSF-1079-25.

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