Student Money Service Assistant

The Student Money Service (SMS) is a specialist team which makes up part of Student Life services at UWE. SMS provides a range of support to applicants and students to access funds, be provided with specialist money advice as well as money education and financial capability.

The role of Student Money Service Assistant will sit within the Engagement Team but will work across the Student Money Service to support our administrative processes and service delivery.

The Engagement Team is focused on delivering money- education and information to students with the aim of improving their financial capability. The role holder will work closely with the Engagement Coordinator as well as Money Advisers to deliver money education using social media, face to face events and other platforms. Alongside this, the role holder will support the Funds Team, which manages the disbursement of university support funds, with the administration of the Student Money Service’s hardship funds.

About you

The Student Money Service is looking for an enthusiastic individual to join the Engagement team, working 37 hours per week. You will assist with the delivery of the Student Money Service Engagement activities including money education to students in various forms such as face to face, events and workshops and social media. You will work closely with the rest of the Student Money Service as well as other teams across the university to develop ways to promote financial education.

You will help administer applications to the university's student support funds and will have excellent attention to details, IT skills and enjoy working as part of a busy team.

You will have a strong focus on delivering excellent customer service, be passionate about money education and have a good working knowledge of using social media and various communion methods.

Where is this role based?

This post is based at our lively Frenchay campus.

Why UWE Bristol?

We are one of the largest providers of Higher Education in the South West with 38,000 students and 4,000 staff from right across the globe. We offer a wide range of employee benefits including progressive pay rates.

UWE Bristol recognises the power of a truly diverse university community.

We particularly encourage applications from global majority candidates and as a Disability Confident employer, we welcome applications from those who identify as having a disability.

Further information

If you would like to speak to us to find out more about this role please contact Kim Hackman on 0117 32 86812/ kim2.hackman@uwe.ac.uk or Graham Wright on 0117 32 85603/ Graham.Wright@uwe.ac.uk

This is a full time, permanent post working 37 hours per week.  Interviews are likely to take place in early March 2026.

This post is available on a job share basis for applicants wishing to work part time.

UWE Bristol is a campus-based University,  this role is therefore campus based for at least 60 percent of your time, with the opportunity to work from home on the remaining days.

To ensure fairness and equity all salary offers will be made in line with the University's salary assessment guidelines and will be based on your relevant skills and experience.

If offered a role, you will need to provide valid documentation confirming your right to work in the UK before employment begins.

Please note that UWE does not cover any visa or health surcharge costs.

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