Kit Room Support Technician

The opportunity

University of the Arts London (UAL) is seeking a self-organised and customer-focused individual to join our team, ensuring the smooth running of our high-quality on-site equipment loan service.

As a Kit Room Technician, you will be responsible for managing loanable resources and delivering excellent service to students and staff, while supporting the planning, preparation and distribution of equipment and related consumables. You will administer the online system, maintain accurate inventory records, organise daily intakes and outgoings and liaise with the Technical Coordinator to ensure timely maintenance and servicing of all resources.

You will also provide technical assistance to users to support academic activities, student projects and events, as well as contribute to the planning of new equipment acquisitions and expenditure requests. The role involves frequent manual handling and movement of equipment within the Loan Facility, including some heavy lifting of lighting kits and photo/video equipment.

About you

The ideal candidate will hold an undergraduate degree or equivalent industry qualifications, experience or certifications that demonstrate the technical knowledge required for the role. You will have experience of working in a busy, customer-facing role, responding professionally to challenges and delivering positive outcomes.

Strong technical skills are essential, including the ability to troubleshoot a range of equipment issues, perform basic maintenance, ensure safe storage and maintain accurate records. You will be confident using bespoke database software, possess excellent communication skills, and be able to explain technical concepts clearly to a non-technical audience.

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

For further details and to apply please click the apply button.

Closing date: 15th February 2026, 23:55.

UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

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