Operations Manager

We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.

The Role
The NIHR Innovation Observatory (IO) is a world-leading health and care innovation horizon scanning research centre based at Newcastle University. Our work supports government agencies, industry, regulators, charities, and researchers by delivering timely, actionable insights that inform strategic decision-making, policy development, investment guidance, funding programs and improve alignment across agencies. We work across the health, life sciences and wider care ecosystem to identify innovation, gaps and unmet needs, follow trends and signal potentially game changing innovations. Our work fosters national and international collaboration supporting the growth of the UK health and life sciences sector, and is a beacon for cross-sector, interdisciplinary training and capacity building in horizon scanning and foresight. We are at the forefront of developing approaches and people to identify and analyse emerging health and care technologies, ensuring the UK is prepared to leverage scientific breakthroughs that improve patient outcomes and support system readiness.

This role is responsible for the development and delivery of the NIHR Innovation Observatory operations team, providing high quality professional services support to researchers, technical specialists, analysts and national health, life science and care stakeholders as required. The role reports into the Director of NIHR Innovation Observatory.

You will have responsibility for promoting the values of the NIHR Innovation Observatory through appropriate and visible leadership behaviours and actions, with particular responsibility to:

• Teamwork: Collaborate with kindness, value and respecting everyone, offering help and support. Actively promoting an open flow of information and seeking to partner with external interest holders/stakeholders in all our activities.
• Courage and Ambition: Operate at the top of your game, valuing and actively seeking out learning and development opportunities. Giving and receiving feedback with honesty and reflecting on your approaches.
• Curiosity and Open-mindedness: Embrace creativity and value originality, seizing opportunities to learn and innovate.
• Integrity and Quality: Walk the talk and be well-prepared and robust in your approach, delivering high quality timely outputs, and managing your time and resources effectively.

This post is full-time and fixed-term until 31st March 2031.

Informal enquiries should be directed to Dominic Lamb (dominic.lamb@newcastle.ac.uk).

To apply for this role, please submit a CV and covering letter with your application.

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