Student Records and Operations Administrator

One Full-Time (1.0 FTE) post on a fixed-term contract (End Date: 31st July 2026) 

We are looking to recruit an enthusiastic team player to contribute to the work of the Academic Registry. Based in the Student Records & Operations team, this key customer focused role includes liaising with students, academic schools, professional service teams and external agencies to ensure that the University’s student information system is accurate and up-to-date. 

We are looking for an individual with excellent customer service and communication skills, good attention to detail and the ability to prioritise workload. Providing an excellent service to students and colleagues in academic schools is essential and we are looking for an individual with the experience and skills to contribute to the team in this area.

The successful applicant will possess GCSE grade C or above in both Maths and English together with A Level or equivalent education. Good all-round IT skills, experience of working as part of a team in a busy office environment, customer service experience, ability to prioritise own workload and deliver to tight deadlines are also essential requirements.

Candidates must ensure that they address the person specification in their application.

The post will be mostly based on campus, but with some opportunities for home working, as business needs allow.

For informal discussions, please contact Leah Shiels (Student Records & Operations Manager) at L.Shiels@lboro.ac.uk

For more information refer to the Job Description and Person Specification.

Our Benefits

At Loughborough, our benefits are designed to support your life inside and outside of work, helping you to thrive and feel valued as part of our community. Examples of our benefits include:

Time off - generous holiday allowance, including 14 university closure days and bank holidays, with the option to buy extra through our holiday purchase scheme.

Where you work – access to a range of fantastic facilities with plenty of green space across our 523-acre East Midlands campus, plus an exciting community at our London campus on the Queen Elizabeth Olympic Park.

Financial wellbeing – competitive pay, two excellent pension schemes, and everyday savings opportunities.

Support for you and those close to you - through our range of life event leave policies as well as access to an on-site nursery at our East Midlands campus, flexible and hybrid working options.

Health and wellbeing – discounted gym memberships and access to world-class sporting facilities, including physiotherapy, plus healthcare offers such as eyesight testing and wellbeing support.

Travel and sustainability - access to our electric vehicle and cycle-to-work schemes, as well as a variety of travel offers to support sustainable commuting.

Discover more about the full range of rewards and benefits at Loughborough University.

Deadline for applications: 8th February 2026

Interviews will be held: 24th February 2026

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