Commercial Groups & Travel Trade Officer

About the role

You will play a key role in growing and strengthening the Ashmolean Museum’s commercial offer for group visitors and the travel trade. Building on new funding, you will help develop a cohesive, commercially focused approach that maximises both visitor experience and income. You will work closely with colleagues across the Museum, including Marketing, Box Office, Visitor Experience, Public Programmes and Events, as well as with an external consultant, to design, coordinate and deliver high-quality group experiences.

You will act as the main point of contact for commercial group and travel trade enquiries, support the development of pricing and commission models, and contribute to monitoring performance through reporting and analysis. You will also represent the Museum professionally in trade contexts, including promotional activity and trade events, and share learning and best practice across the wider Gardens, Libraries and Museums (GLAM) division.

This is a part-time, fixed-term position, working 22.5 hours per week (0.6 FTE) for two and a half years. The role supports remote working for up to one day per week on average.

About You

You will have demonstrable experience of planning, developing and delivering high-quality group or visitor offers, ideally within a museum, heritage or visitor attraction environment. You will bring strong commercial awareness, with experience of contributing to income generation, pricing, budgeting or reporting against targets.

You will have excellent organisational and communication skills, with the ability to manage multiple priorities and work collaboratively with a wide range of stakeholders, including external partners. You will be able to produce clear, accurate written materials and reports, and will demonstrate a strong commitment to equality, diversity, inclusion and sustainability in your work.

What We Offer

As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including:

• An excellent contributory pension scheme
• 38 days of annual leave
• A comprehensive range of childcare services
• Family leave schemes
• Cycle loan scheme
• Discounted bus travel and Season Ticket travel loans

More information is available at https://hr.admin.ox.ac.uk/staff-benefits

Diversity

Our staff and students come from all over the world, and we proudly promote a friendly and inclusive culture. Diversity is positively encouraged, through diverse groups and champions, as well as a number of family-friendly policies, such as the right to apply for flexible working and support for staff returning from periods of extended absence, for example, shared parental leave.

How to apply

You will be required to upload your CV and a supporting statement as part of your online application. Your supporting statement should list each of the essential and desirable selection criteria, as listed in the job description, and explain how you meet each one. Both documents must be submitted to be considered.

We aim to provide a supportive working environment and are happy to discuss training and professional development opportunities. The Chair of this recruitment panel will be Lucy Shipp, Head of Informal Learning & Public Programmes, who can be contacted with enquiries relating to the role (lucy.shipp@ashmus.ox.ac.uk). General queries about the recruitment and application process should be directed to the Recruitment team within our Human Resources department (recruitment@glam.ox.ac.uk).

Only applications received online by 12.00 midday (GMT) on Wednesday 18^th February 2026 can be considered. Interviews are expected to take place on Tuesday 3^rd March 2026.

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