Portfolio Eligibility Officer

Are you looking to join a national network that supports the delivery of health and care research across England? Do you want to play a pivotal role in the delivery of the NIHR RDN’s Portfolio Eligibility Service, ensuring high-quality research is included on the NIHR RDN’s Portfolio? Can you work within a highly motivated and innovative team dedicated to continually improving service delivery and customer experience? Do you have experience in providing excellent customer service? Are you proficient in using information, data, and data management systems? 

As a Portfolio Eligibility Officer, you will provide administrative support for the operational delivery of the Portfolio Eligibility Service. This service assesses research studies in accordance with the Department of Health and Social Care Eligibility policy to determine their eligibility for inclusion on the NIHR RDN Portfolio and to subsequently receive planning and delivery support from the RDN. This involves providing the administrative functions for receiving and processing study applications, communicating decisions to study teams, and regularly liaising with external customers and stakeholders.

You will have experience in providing excellent customer service and proficiency in using information, data, and data management systems, with the ability to collect, collate, and present information clearly and concisely in written and presentational reports, to support the monitoring and continuous improvement of the Eligibility Service's performance.

You will work collaboratively with colleagues within both the RDNCC and wider RDN and liaise with other stakeholders as required. You will provide mutual support to colleagues and will be positive and flexible in the way you approach your work and support organisational change. 

This role will be based in the RDNCC office on Queen Street, Leeds. We work in a hybrid way with an expectation that all RDNCC staff spend at least 40% of their time in the office. We are also open to discussing other flexible working arrangements. 

Salary Requirements of the Skilled Worker Visa Route 

Please note that due to Home Office visa requirements, this role is not suitable for first-time Skilled Worker visa applicants.   Information on other visa options is available at: https://www.gov.uk/browse/visas-immigration/work-visas

If you are looking for a role that will provide you with an exciting opportunity to play a key role in ensuring high-quality research is delivered across the health and care landscape and to work alongside enthusiastic and supportive colleagues, apply today.

 To explore the post further or for any queries you may have, please contact: 

Lynsey Evison, Portfolio Eligibility Manager

Email:  L.Evison@leeds.ac.uk

Application process

As part of the RDNCC’s commitment to inclusion and equity of opportunity, our shortlisting stage is undertaken with names removed from job applications. Please do not include identifiable information in uploaded documents, file names or free text fields (e.g., names, photos, contact details) other than those specifically requested in the personal details section of the application form.

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