Business Development Accounts & Operations Officer

FTE: 1.0 FTE (working 37 hours per week)

Salary: UH6 £33,002 pa to £38,784 pa by annual increments on achieving designated skills and experience.

Annual Leave: 25 days plus standard public holidays and an additional 4 days including the closure of our office between Christmas and New Year

Location: de Havilland Campus, Hatfield 

Main duties and responsibilities

To support the delivery of the account management plan within the Business Development Innovation team, maintaining consistency and coordination of client accounts across the Department. The post holder will support the operational delivery of post award/contract activity, including billing, purchasing, project compliance and data reporting. Additionally, the post holder will support the gathering of client feedback against knowledge exchange activities. 

Skills and experience required

We are looking for someone with excellent administrative and coordination skills, with the ability to prioritise tasks and deadlines. Proven experience of clerking meetings and providing project or professional administrative support is essential, as is keen attention to detail. Applicants should have excellent communication skills both verbally and in writing, with advanced knowledge of MS Office suite (Word, Excel, PowerPoint), and be comfortable with collecting and processing complex data with discretion. Demonstrable experience in coordination of projects from inception through to completion would be a distinct advantage, ideally with knowledge exchange or research projects in a HE context.  

Qualifications required

Educated with a minimum of a degree, or equivalent level 6 qualification in a relevant subject, or substantial proven professional work experience.

Please view the job description and person specification for a full list of the duties and essential criteria. Please attach a personal statement showing clearly how your skills and experience match the Person Specification.

Internal applicants – please ensure you apply via your employee self-service portal. 

Contact Details/Informal Enquiries: Deborah Tebbutt, Accounts and Operations Manager, d.tebbutt@herts.ac.uk

Closing Date: 25 February 2026

Interview Date: TBC

Our vision is to transform lives: UH is committed to Equality, Diversity and Inclusion and building a diverse community. We welcome applications from suitably qualified and eligible candidates regardless of their protected characteristics, and recognise there are different ways applicants may achieve the criteria in this document. We offer a range of employee benefits including generous annual leave, flexible location opportunities within the UK, discounted Sports Village memberships and free Active Staff sessions, personal and professional development and family-friendly policies. #GoHerts

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