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Catering and Hospitality Supervisor

University of East Anglia - Sport and Commercial Services Division - UEA Catering Services – The Campus Kitchen

Location: Norwich
Salary: From £24,685 per annum with an annual increment up to £26,093 per annum.
Hours: Full Time
Contract Type: Permanent
Placed On: 12th February 2026
Closes: 22nd February 2026
Job Ref: GG720

Salary on appointment will be £24,685 per annum with an annual increment up to £26,093 per annum.

The Campus Kitchen is seeking an organised and self-motivated Catering and Hospitality Supervisor to take responsibility for the daily operation of the University’s delivered hospitality and events service within the Catering Department.

This is a highly practical, logistics-focused role requiring regular driving of University vans across campus, the transport, lifting and handling of equipment, and the timely delivery, set-up, presentation and breakdown of catering across multiple venues.

You will coordinate conferences, functions, fine-dining and hospitality events, ensuring a consistently high standard of service, display and customer experience from arrival through to collection after the event.

Supervising a small team, you will lead by example in a fast-paced, environment, motivating and developing staff to deliver excellent service under pressure. You will manage daily logistics, stock control, equipment movement, food safety, health and safety, and presentation, while responding professionally to last-minute changes, additional requests and tight turnaround times.

The role requires someone who is able to work independently and reliably.  Strong interpersonal skills are essential, as the role is as much service-orientated and customer-facing as it is operational and logistical.

Previous experience in a food and beverage or hospitality environment is essential. A full, clean driving licence is required, as regular van driving around campus forms a core part of the role.

The position includes evening and weekend work, operating on a 5-days-out-of-7 rota.

If you meet the essential criteria and are interested in contributing to delivering an outstanding catering and hospitality service—we would be delighted to hear from you.

Reasonable adjustments will be considered in line with the Equality Act 2010.

What are the benefits of working for the UEA?

As well as working for a business that cares and supports the mental health and wellbeing of their personnel, you will also benefit from:

  • No split shifts
  • 34 days leave which includes an allowance for bank holidays and an equivalent allowance for UEA customary days
  • Family and Work-life balance policies including considerable maternity, paternity, shared parental leave and adoption leave.
  • Generous pension scheme with life cover for dependents, plus incapacity cover.
  • Health and Wellbeing: discounted access to Sportspark facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, Wellbeing Ambassador network, on-campus medical centre including NHS Dentist, Occupational Health and a 24/7 Employee Assistance Programme.
  • Campus Facilities: Sportspark, library, nursery, supermarket, post office, bars and catering outlets.
  • Exclusive shopping discounts on UEA Perkz from some of the UK's biggest brands and everyday essentials to help cut the cost of household bills, childcare salary sacrifice scheme, Cycle to Work scheme and public transport discounts.
  • Personal Development: unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team.

Closing date: 22 February 2026

The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.

 

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