NOSCS Senior IT Officer

Based at Green Templeton College

36.5 hours per week 

We are seeking a skilled, collaborative, and service-driven Senior IT Officer to join the NOSCS (North Oxford Shared College Services) IT Team. This is an exciting opportunity to play a key role in delivering high-quality, responsive IT services that enable our college communities to thrive.

This is a varied and hands-on role at the heart of college life. You will play a key part in delivering reliable, responsive, and high-quality IT services to staff, students, and guests. From resolving technical issues and supporting Microsoft 365 applications, to maintaining core systems and contributing to service improvements, your work will directly support teaching, learning, research, and college operations.

A key part of this position involves managing support requests and incidents through the NOSCS IT Service Desk, ensuring they are prioritised and resolved in line with agreed service standards. While this role is primarily focused on delivering 1st line support to all college users and guests — across both local and University-provided services — there will also be opportunities to contribute to broader service enhancements and technical initiatives.

This is an excellent opportunity for someone who combines strong technical capability with a genuine commitment to customer service and teamwork. We welcome applications from individuals with diverse backgrounds and experiences. Applicants may have developed their expertise through formal education, professional certification, hands-on experience, or a combination of these. The Senior IT Officer would report to the Service Desk Manager and would be based in Green Templeton College.

We offer great benefits such as generous annual leave, a generous defined benefit pension scheme, free meals while on duty, discounted medical insurance, and access to the benefits of a University Card.

To be considered for this position please complete the application form available on our website.

Closing date for applications is midday on Monday 9^th March 2026

For further details of the role and how to apply, please click on the 'Apply' button above.

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