Wireless Delivery Manager (Fixed Term)

The University and UIS

University Information Services (UIS) provides the digital infrastructure, business information and computing services at the heart of one of the world's top universities. The University of Cambridge has a bold ambition to use digitalisation to transform education and research, and UIS' team of developers, designers, testers, analysts and support staff is leading this exciting work.

The role

The Wireless Delivery Manager will join a team of customer-focused wireless specialists, working to help 60,000 students, staff and visitors access high quality Wi-Fi services. You'll manage important wireless projects to implement, improve and maintain the various wireless access point installations across the University. This post is an engaging opportunity to work within a team that delivers critical connectivity to tens of thousands of devices daily across the Collegiate University.

You'll get the chance to collaborate and interact with some of the finest minds in the world, sharing data, insight and expertise to make a meaningful difference to the University's success.

What you will do

As a Wireless Delivery Manager, you will:

• Project manage wireless site surveys, installations and other projects.
• Manage relationships with suppliers, contractors, and customers.
• Produce, or approve contractor, wireless access point network design architectures.
• Provide logistical support and determine equipment supply requirements.
• Deliver specialist advice in wireless technologies using radio frequency engineering knowledge and skills.
• Work with the Wireless Operations Manager and the team to determine priorities.
• Ensure the team's systems, activities and processes are documented.
• Assist developing business cases for new installations, products, or services.

This position is a two-year fixed term, full-time role, usually based on the University's West Cambridge Site with the opportunity to work some of that time remotely.  Core hours are typically between 9 to 5, Monday to Friday, but this can be reasonably adjusted. It is expected that in office working should be a minimum of 3 days per week.

What you will need

• Good experience of wireless site survey and design.
• Experience with operation, management, and design of enterprise wireless networks.
• Familiarity with enterprise wireless platforms such as ArubaOS and associated hardware and software.
• A good understanding of Wi-Fi protocols, standards, and radio frequency engineering.
• An understanding of network fundamentals such as DNS and DHCP.
• Excellent written and verbal communication skills.
• Demonstratable experience and a passion for managing technical activities and technology delivery.
• Have strong planning and problem-solving skills.
• Be able to work closely and build relationships with other University members at all levels. 
• Keep up to date with new technologies and help colleagues to develop their skills.
• Focus on delivery and a continuous improvement approach to existing services.

The benefits

You can expect to receive:

• a competitive salary with automatic service-related progression and annual cost-of-living increases
• a generous annual leave allowance of 41 days per year (including bank holidays)
• access to a hybrid pension scheme with attractive employer contributions
• access to a range of shopping and travel discounts through the Cambens scheme.

Fixed-term: The funds for this post are available for 2 years in the first instance.

We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

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