Facilities Support Assistant - Andrew Wiles Building and any other FM managed building

Location: Estates Services, Andrew Wiles Building, Oxford

Are you looking for a practical, people-focused role where you can make a visible difference every day?

Join our Facilities Management team as a Facilities Support Assistant and help ensure University buildings remain safe, secure and welcoming for all who use them.

Contract: Full time, Permanent

Please note: This role may require working across different University buildings and the wearing of a uniform, in line with operational requirements.

About Us

Spanning the historic streets of the “city of dreaming spires,” the University of Oxford has been ranked the world’s leading university for ten consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Here, you’ll contribute to an organisation that delivers ground-breaking research addressing global challenges—from advancing sustainability to pioneering healthcare solutions—and join a diverse, inclusive community that champions your wellbeing, development, and aspirations. Apply now to become part of our extraordinary legacy.

Estates Services - Facilities Management plays a vital role in maintaining safe, clean and operational buildings across the University. Our teams provide front-line support to students, staff, researchers and visitors, ensuring facilities operate effectively and respond quickly to day-to-day needs.

What We Offer 

Working at the University of Oxford offers several exclusive benefits, such as:

• 38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.
• One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.
• An excellent contributory pension scheme.
• Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
• Access to a vibrant community through our social, cultural, and sports clubs.

About the Role

As a Facilities Support Assistant, you will work closely with the Facilities Manager and wider Facilities team to support the day-to-day operation of University buildings.

Your work will directly contribute to creating safe, secure and well-maintained environments for colleagues, students and visitors.

You will assist with waste handling, support fire and security procedures, and respond to issues raised through our Facilities systems. You will also help with opening and securing buildings, maintaining incident logs and supporting routine checks.

This is a varied, hands-on role that requires reliability and a strong sense of responsibility. Full training will be provided, including for specialist systems and safety-related duties.

About You

We are looking for an internal candidate who is practical, reliable and comfortable working in an operational environment. You will bring:

• Basic IT skills, including email use and familiarity with online systems (training will be provided)
• A practical, hands-on approach, with the ability to carry out minor DIY or maintenance tasks
• A professional, calm and courteous manner when dealing with colleagues, students and visitors

Application Process

To apply, please upload:

• A supporting statement outlining your interest and suitability for the role
• Your CV
• The details of two referees

The closing date for applications is 12 noon on Monday 2 March 2026.

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