Marketing & Communications Manager

Salary: Full time starting salary is normally in the range £36,636 to £46,049 with potential progression once in post to £48,822

Hours: Full Time, but can be adapted to 0.8 FTE to accommodate flexible working requirements.

This role is employed by the University of Birmingham but dedicated exclusively to Universitas 21 (U21), a global network of 31 research-intensive universities spanning six continents.

As Marketing and Communications Manager, you will bring creativity and strategy together to raise the profile of U21’s reputation worldwide, co-creating compelling stories and campaigns with U21 members and external partners. You will help inspire a global community of advocates across the network to help showcase the power of international collaboration and higher education. With a strong background in digital communications, the post holder will work with the Head of Communications and Reputation to support the development and delivery of U21’s communications strategy, creating engaging, innovative, and people-centred content that celebrates collaboration, global impact, and the human stories behind the network.

Main Duties

• Support the development and delivery of U21’s global communications and reputation strategy, aligning all messaging with organisational priorities including key themes such as global education, global research, leadership, and social impact.
• Champion innovative, people-centred storytelling across all channels by curating member voices and producing impactful digital content across multiple platforms that showcases U21’s global impact. Manage and strategically enhance U21’s digital presence, including the website, social media channels, and emerging platforms, ensuring engaging and accessible content.
• Develop, deliver and co-create innovative integrated campaigns in collaboration with members and partner organisations to promote U21’s mission and global impact.
• Produce and oversee high-quality multimedia content across editorial, digital, and print formats.
• Strengthen engagement with communications colleagues across the U21 network, enabling shared storytelling and consistent messaging.
• Contribute to U21’s member account management model to strengthen relationships, champion member needs internally, and ensure their priorities inform strategic activity.
• Coordinate with colleagues within U21 and U21 members with regard to their internal and external communications, including newsletters, bulletins, toolkits and impact publications. 
• Provide strategic communications support for U21 events, initiatives, and global programmes, including supporting live and post-event coverage.
• Monitor, analyse, and report on communications performance to inform decision-making, align with emerging trends and ensure continuous improvement.
• Contribute to organisational initiatives and deputise for the Head of Communications and Reputation where required.

Required Knowledge, Skills, Qualifications, Experience

• Educated to Degree level (or equivalent qualifications) plus relevant practical experience - where no equivalent qualification is held significant practical relevant experience and expertise in a series of progressively more demanding roles will be required.
• Proven experience in developing and delivering communications or marketing strategies.
• Experience managing and developing websites using content management systems (CMS).
• Demonstrable social media management experience, including analytics and growth strategies.

Informal enquiries can be made to Chloe Brough, email: c.l.ainslie@bham.ac.uk 

To download the full job description and details of this position and submit an electronic application online please click on the 'Apply' button above.

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We value diversity and inclusion at the University of Birmingham and welcome applications from all sections of the community and are open to discussions around all forms of flexible working

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