Facilities Support Assistant (Two part-time Positions)

Are you a proactive and reliable person with strong customer service skills? Join the Facilities Management team within Estates Services at the University of Oxford and help ensure our building provide safe, welcoming, and well-maintained environments for staff, students, and visitors.

Contract: Two part-time positions (18.25 hours for each role), Permanent

Shift patterns will vary depending on the time of year and will be shared between two staff members. During term time, shifts will be from 16:00 to 22:15, and during out-of-term/holiday periods, from 13:21 to 19:00.

About Us

Spanning the historic streets of the "city of dreaming spires", the University of Oxford has been ranked the world’s leading university for ten consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Here, you’ll contribute to an organisation which delivers ground-breaking research that tackles global challenges - from advancing sustainability to pioneering healthcare solutions - and join a diverse, inclusive community that champions your wellbeing, development, and aspirations. Apply now to become part of our extraordinary legacy.

Estates Services supports the University’s world-class teaching and research by ensuring that its buildings and facilities are safe, efficient, and welcoming. The Facilities Management team plays a key role in delivering high-quality services across University Administration and Services (UAS) buildings, helping staff and students work in environments that support collaboration and success.

What We Offer

Working at the University of Oxford offers several exclusive benefits, such as:

• 38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.
• One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.
• An excellent contributory pension scheme.
• Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
• Access to a vibrant community through our social, cultural, and sports clubs

About the Role  

As a Facilities Support Assistant, you will support the day-to-day operation of the building by carrying out a variety of practical and customer-facing tasks.

Your responsibilities will include routine building checks, minor DIY maintenance tasks, reporting faults through estates systems, and assisting with room setups for meetings and events. You may also support basic security duties such as opening and locking buildings, and help maintain shared areas including kitchens, toilets, and external spaces.

This is a varied role where flexibility and teamwork are important. Training will be provided, including areas such as first aid, manual handling, safety procedures, and the use of University systems.

About You

• Ability to work independently and use initiative when responding to issues.
• Strong customer service skills and a professional, approachable manner.
• Basic IT skills, including the ability to use email and online systems.
• Good time management, reliability, and flexibility to support operational needs.
• Practical DIY or maintenance skills.

Application Process

To apply, please upload:

• A covering letter/supporting statement
• Your CV
• The details of two referees

The closing date for applications is 12 noon on 1 April 2026.

Interviews will take place on 13 April 2026.

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