Academic Operations Manager

Split place of work between Horizons (Reading, Berkshire) and Home with up to three days per week working from home

We are seeking a proactive and enthusiastic individual to join our Academic Operations team. You will be involved in a range of processes, spanning Academic Planning, resource and workload allocation, contracting, and supporting the continuous development of the Academic Operations database.

This role is integral to the smooth running of our Academic Operations, and you will be responsible for overseeing and managing the day-to-day processes whilst ensuring the team are informed and supported. You will play a pivotal role in creating an environment that supports our academics to do their best work, and ultimately, to contribute to the University’s ambition to be the Centre of Excellence for Built Environment Education. 

Your accountabilities and responsibilities include:

• Manage Associate Lecturer onboarding, training, credentialling, resourcing, contracting, performance management, and payment
• Manage, motivate, and support a team of four Operations Administrators
• Assist the Research Funding and Operations Manager with the administration of grant costing and bids, grant management, and reporting
• Champion our Associate Lecturer community, ensuring that the appropriate infrastructure is in place to maximise both the staff and student experience

Our main requirements:

• Experience in a similar role focused on operational excellence
• Previous experience leading implementation projects
• Strong verbal and written communication skills; the ability to communicate with a range of stakeholders
• Sound administrative skills with good attention to detail and the ability to co-ordinate activity across teams

At University of the Built Environment we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers, and our people consistently report high levels of employee engagement; your contribution will be valued should you join us.

We are a long-standing and leading provider of supported online education with a long-term ambition to be the world’s most sustainable university. At The London School of Architecture, our students study onsite. Staff wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits.

To view the full job specification and to apply, visit our careers site via the 'Apply' button above.

Vacancy closes on Monday 20 April 2026 at 17:00.

EQUALITY, DIVERSITY, AND INCLUSION

We champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.

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