Operations Manager

Location: Woodstock Road, Oxford, OX2 6GG

About the role

The Faculty of English is seeking to appoint an Operations Manager who will be responsible for the smooth running of all operational functions and services within the Faculty, including office management, health and safety, IT provision and governance. They will line manage the Faculty Office team (3 posts), ensuring that the team provides professional and effective administrative support to the wider administrative team as well as key operational services to students, academic staff and visitors, and will be responsible for day to day liaison with the Schwarzman Centre Building Operations and IT teams.

This is a senior role which involves overseeing a wide range of administrative activities and projects to ensure the smooth running of the Faculty. The postholder will also be part of the Faculty’s senior management team responsible for ensuring that the Faculty’s professional services team provide efficient and effective support for all of the Faculty’s activities and strategic priorities.

Due to the nature of the role and the requirement to oversee the Faculty’s primary office and front of house functions, the postholder will normally be required to work on site 5 days a week, although there may be scope for occasional remote working.

About you

You will be educated to degree level or equivalent experience and have significant administrative experience in a higher education institution or similar environment. You will have experience of managing a complex portfolio of activities and managing change, with a proven ability to lead and manage a small team, including mentoring, performance oversight and workload allocation. You will have a demonstrated ability to identify problems, propose practical solutions, and implement processes and improvements to enhance operational efficiency and service quality. 

The duties and skills required are described in further detail in the job description.

185817 Operations Manager Job Description

Application process

Applications for this vacancy are to be made online via the above 'Apply' button direct to the advertisement where the job description and access to the online recruitment system can also be found.

For your online application, you will be required to upload your curriculum vitae and a supporting statement, setting out how you meet the selection criteria for the post, using examples of your skills and experience. As part of your application, you will be asked to provide details of two referees and indicate whether we can contact them now.

Any further enquires may be directed to Theresa Phillips at recruitment@ell.ox.ac.uk

The closing date for applications is 12.00 noon on 1 May 2026. Only applications received before this time can be considered.

Interviews are expected to be held on Monday 1st June 2026 or as soon as possible thereafter.

Please quote Vacancy ID 185817 on all correspondence.

Committed to equality and valuing diversity

Contact Person: Theresa Phillips

Contact Email: recruitment@ell.ox.ac.uk

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