Change Manager

About the role

As a Change Manager in our Transformation Team, you’ll help shape the people and cultural elements of one of Imperial’s most significant programmes: the introduction of our new job family framework for staff across our professional, operational, and technical services. You’ll play a central role in supporting colleagues across the University to navigate change confidently, ensuring we create positive, lasting impact.

If you’re energised by making change feel meaningful and enabling people to thrive through transition, this is a fantastic opportunity.

What you would be doing

In this role, you will:

• Lead the development and delivery of change management plans for the Professional, Technical and Operational  PTO Framework Programme, helping colleagues move smoothly to new ways of working.
• The Professional, Technical and Operational (PTO) Framework Programme is a major initiative designed to bring greater clarity, fairness and consistency to how PTO roles are described, supported and enabled across the university.  
• Work with Comms and Training leads to create engaging and accessible communications, training, and support materials that bring clarity and confidence to staff experiencing change.
• Build strong relationships across faculties, departments and professional functions, acting as a trusted advisor to managers, sponsors and project teams.
• Facilitate workshops, assess organisational readiness, and support the measurement of adoption and benefits realisation.
• Champion a collaborative, people‑centred approach to change, contributing to the maturity and impact of change management across the University.

What we are looking for

We’re looking for someone who brings:

• Experience applying change management principles, tools and methodologies in complex organisational environments.
• Excellent communication skills, with the ability to tailor messages to diverse audiences and support others to deliver change locally.
• Strong relationship‑building abilities, credibility with stakeholders and confidence working in highly matrixed or ambiguous settings.
• A proactive, solutions‑focused mindset with resilience, adaptability and a commitment to continuous improvement.
• An understanding of user‑centred and service design approaches, and experience delivering cultural or behavioural change.

What we can offer you

• The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
• Benefit from a sector-leading salary and remuneration package (including 41 days’ annual leave and generous pension schemes).
• Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
• Interest-free season ticket loan schemes for travel.
• Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.

Further information

This is an 18‑month fixed‑term, full time role based at our White City campus, with opportunities for hybrid working. You’ll be joining a collaborative, forward‑thinking Transformation Team that works closely with leaders and colleagues across Imperial to deliver lasting, meaningful change.

This role will be appointed at the bottom of this salary scale with opportunities to increase spine-points with continued service.

If you’d like to learn more about the role or discuss any aspect of the programme, please get in touch with the hiring team.

If you require any further details about the role, please contact: Zoe Cheung – z.cheung@imperial.ac.uk

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