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CRM Officer

University of Lancashire - UK Recruitment

Location: Preston
Salary: £30,378 to £34,610 per annum
Hours: Full Time
Contract Type: Fixed-Term/Contract
Placed On: 23rd April 2026
Closes: 5th May 2026
Job Ref: 0228-26
Application closing date: Tuesday 5th May 2026 at 11:59pm
Location: Preston Campus
Contract type: Fixed term for 12 months or upon return of substantive post holder, whichever is sooner
Hours: 36.25 hours per week
Interview date: Thursday 14th May 2026

We are looking for a CRM Officer to join our UK Student Recruitment team. Working within the UK Student Recruitment team you will support the implementation of campaigns that support target KPIs, including an increase in the engagement and recruitment of prospective students to the University. You’ll be responsible for the planning and execution of targeted communication campaigns.

About you:

You'll bring experience in an email marketing focused role along with experience of developing and executing CRM automated campaigns and building workflows. You will also have an understanding of how to track, report on and evaluate campaign performance, with a willingness to learn how data can be used to improve engagement and conversion, along with good working knowledge of MS Excel.

An undergraduate degree in a relevant area or equivalent experiential learning is essential for this role.

CRM Officer - 0228-26

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