Admissions Officer (2 positions)

Our University

Ravensbourne University London is a dynamic institution at the intersection of creativity, business, and technology. Based in London’s Design District in the heart of North Greenwich, we are home to a diverse, global community in one of the world’s most vibrant business and creative hubs.

The Role (we are recruiting for 2 positions)

We are seeking two Admissions Officers to join our dynamic team, delivering an efficient, customer-focused admissions experience for both domestic and international applicants. From application submission to enrolment, the Admissions team plays a vital role in creating a welcoming and supportive journey for future Ravensbourne students.

As an Admissions Officer, you will manage and process applications across a range of undergraduate and postgraduate courses, for direct applicants and those applying through UCAS. A key part of the role is reviewing applications to ensure accuracy, due diligence, and compliance with Ravensbourne’s quality standards. You will also be responsible for issuing Confirmations of Acceptance for Studies (CAS) to international applicants, ensuring compliance with UKVI regulations.

As a primary contact for applicants, you will handle phone and email inquiries professionally and efficiently, offering guidance on CAS issuance, visa applications, fee status assessments, and more. Providing outstanding service at every stage of the process is at the heart of this role.

The Candidate

The ideal candidate will have experience in higher education admissions, with a strong understanding of UCAS processes, CAS issuance, application processing, and international qualifications. Attention to detail is essential, as you will be responsible for ensuring compliance with policies and procedures, including visa and CAS regulations.

You should be comfortable working to key performance indicators (KPIs) and managing multiple priorities in a fast-paced environment. While experience with the SITS student records system is preferred, familiarity with any university admissions system is beneficial.

We are looking for proactive candidates who can think creatively about admissions processes and suggest improvements to enhance the applicant experience.

We Offer

• Generous leave
• We operate a hybrid working model of on-site and working from home for most of our posts
• Competitive Pension Scheme
• An Employee Assistance programme
• A cycle-to-work scheme

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