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Residential Life Officer

Queen Mary University of London - Estates & Facilities Directorate

Location: London
Salary: £40,015 to £46,618 per annum
Hours: Full Time
Contract Type: Permanent
Placed On: 5th May 2026
Closes: 19th May 2026
Job Ref: 9712

About the Role

We are recruiting for a Residential Life Officer to join the Residential Life team, who, as part of the Residential Support Department, support over 3,000 students living in Queen Mary halls, across three campuses, and in halls in Stratford and Stepney Green. The post holder will lead on the organisation and supervision of a range of inclusive events and initiatives designed to enhance the student experience, promote wellbeing and foster a spirit of community within halls.

The post holder will contribute to the development of an annual events calendar and regularly review it to ensure sustainable levels of student engagement and a balance of quality and value for money are achieved. The post holder will also create content for the Residential Life website and social media.

About You

You will have a strong commitment to promoting positive wellbeing in students and a passion for enhancing their experience in halls and their sense of belonging at Queen Mary. You will have excellent communication and interpersonal skills, and be confident interacting with students in large and small groups, and motivating staff. You must have a creative, solution-focused approach and be available to work flexibly.

The post is full time (35 hours per week) and permanent. The core hours of work are Tuesday to Saturday from 10:00 am until 6:00 pm, however, the post holder will regularly be required to work flexibly outside of these hours to oversee the delivery of activities, events and initiatives.

About the Department

The Directorate is one of the largest departments within Queen Mary, University of London and is committed to supporting and promoting student wellbeing at the College and providing the highest standards of estates and facilities across the university – preparing and helping to sustain the University’s working and learning environment for students, staff, stakeholders, and guests by ensuring safe environments, security and cleanliness.   

About Queen Mary

At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.

Our reformer heritage informs our conviction that great ideas can and should come from anywhere. It’s an approach that has brought results across the globe, from the communities of east London to the favelas of Rio de Janeiro.

We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.

Benefits

We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities.

Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.

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