Senior Admissions Administrator

We are seeking to appoint an experienced senior administrator, with an interest in admissions policies and procedures and strong leadership capabilities, to take on a permanent role in this busy team.

The Postgraduate Admissions Office has around 20 staff and it co-ordinates the processing of around 40,000 postgraduate applications for doctoral research and masters courses each year; providing expert admissions advice and support for over 100 departments and faculties in the University and 31 Cambridge Colleges with whom the office liaises closely to ensure quality service delivery.

This role offers an exciting opportunity to work in a supportive and busy team in a central University office that provides a key service to all departments and Colleges, as well as to applicants from all over the world.

About the Role 

The post holder will be responsible for the line management of a small team of admissions administrators and assistants, utilising influence and leadership skills to positively develop and promote the team. 

They will act as a main point of contact across the team for providing expert advice and training on admissions policies and procedures. This role will have a particular focus on application records management, ensuring that processes and procedures lead to accurate admissions records, and it will act as a key point of contact with the Data and Digital Services team. They will work closely with two other senior administrators to manage and deliver the day-to-day operational work to meet targets and deadlines. They will work closely with Departments, Faculties, Degree Committee and Colleges to ensure that administration of admission is efficient, and that processes and policies are robust and clearly communicated. The role holder will also take on additional tasks as required to support the Deputy Head of the department. 

As Senior Admissions Administrators, and as part of the wider team, they will also be responsible for carrying out the quality assurance checking and offer making process for all applicants; processing documentation submitted as evidence to meet offer conditions; confirming applicants' admission once all offer conditions have been satisfactorily met; and processing the Confirmation of Acceptance for Studies for students requiring visas.  

About You

The successful candidate will have excellent and highly developed interpersonal, communication and customer orientated skills. They will have excellent organisational, problem solving and evaluation skills and be able to demonstrate initiative in implementing improvements. They will have the ability to understand and clearly communicate policy, scrutinise documentation and ensure that procedures are compliant with relevant policy requirements.

Interested applicants for this post should be educated to bachelor's degree level (or have equivalent relevant experience), have a good knowledge of MS Office, be a confident user of databases or other record management systems, and be willing to learn new skills.

Further information on the role can be found in the Further Particulars document, which you can find via a link at the bottom of the advert. In your application, please tell us how you meet the criteria listed in the further particulars along with relevant examples. Also, tell us why you want to join our team. We will shortlist based on these criteria.

To apply online for this vacancy and to view further information about the role, please click 'Apply' above.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

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